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Hello, my computer suddenly started running incredibly slowly without any reason a couple days ago, the main thing being that when I try to play videos from the internet on sites like blip.tv and hulu, they are incredibly laggy, when they used to play without any problems. I'm also getting a lot more lag in my games suddenly. I've run spybot, malwarebytes, and advanced system care, but the problem persists. I'm hoping someone can find something in this log file that shows why I'm having these problems.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:11:14 PM, on 2/25/2011

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\inetsrv\inetinfo.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\System32\snmp.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Analog Devices\SoundMAX\Smax4.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Saitek\SD6\Software\ProfilerU.exe

C:\Program Files\Saitek\SD6\Software\SaiMfd.exe

C:\Program Files\Canon\MyPrinter\BJMyPrt.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\Program Files\Logitech\SetPoint\LU\LULnchr.exe

C:\Program Files\Logitech\SetPoint\LU\LogitechUpdate.exe

C:\Program Files\Common Files\Java\Java Update\jucheck.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe

C:\Program Files\Mozilla Firefox 4.0 Beta 9\firefox.exe

C:\Documents and Settings\Chase\Desktop\Transformice Standalone v1.1.7.2b2\Transformice Standalone.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: ToolbarURLSearchHook Class - {CA3EB689-8F09-4026-AA10-B9534C691CE0} - C:\Program Files\HyperCam Toolbar\tbhelper.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll

O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: ChromeFrame BHO - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files\Google\Chrome Frame\Application\9.0.597.98\npchrome_frame.dll

O2 - BHO: SMTTB2009 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\HyperCam Toolbar\tbcore3.dll

O3 - Toolbar: HyperCam Toolbar - {338B4DFE-2E2C-4338-9E41-E176D497299E} - C:\Program Files\HyperCam Toolbar\tbcore3.dll

O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll

O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll

O4 - HKLM\..\Run: [AsusStartupHelp] C:\Program Files\ASUS\AASP\1.00.17\AsRunHelp.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [iMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [soundMax] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [bing Bar] "C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe"

O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [ProfilerU] C:\Program Files\Saitek\SD6\Software\ProfilerU.exe

O4 - HKLM\..\Run: [saiMfd] C:\Program Files\Saitek\SD6\Software\SaiMfd.exe

O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon

O4 - HKLM\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Chase\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - http://support.asus.com/common/asusTek_sys_ctrl.cab

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1255847391953

O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab

O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} (Java Plug-in 1.6.0_21) -

O18 - Protocol: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files\Google\Chrome Frame\Application\9.0.597.98\npchrome_frame.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\

O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe (file missing)

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe

O23 - Service: Turbine Message Service - Live (LiveTurbineMessageService) - Unknown owner - C:\Program Files\Turbine\Turbine Download Manager\TurbineMessageService.exe (file missing)

O23 - Service: Turbine Network Service - Live (LiveTurbineNetworkService) - Unknown owner - C:\Program Files\Turbine\Turbine Download Manager\TurbineNetworkService.exe (file missing)

O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)

O23 - Service: ForceWare user log service (nSvcLog) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: SeaPort - Unknown owner - C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (file missing)

--

End of file - 11424 bytes

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I went to the link you provided, and after installing a plugin and a bunch of other stuff, installed the PC matic program and ran the scan, but I didn't get any sort of link to the results...did I do the wrong thing?

Also, if it helps at all, a couple interesting things about the video lag I've noticed are that the lag is reduced a good bit (though still present) when using chrome instead of firefox (and I hate chrome, so this is not a solution), and also, even when using firefox, if I go into the source code at blip.tv and pull the direct link out, viewing the video as a straight video file instead of an embedded video, the lag is reduced (though still present) as well.

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ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=7

# IEXPLORE.EXE=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)

# OnlineScanner.ocx=1.0.0.6425

# api_version=3.0.2

# EOSSerial=a3ebe18638dff1479efbadfcd540d6df

# end=finished

# remove_checked=true

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2011-03-03 10:10:03

# local_time=2011-03-03 02:10:03 (-0800, Pacific Standard Time)

# country="United States"

# lang=9

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=512 16777215 100 0 29422289 29422289 0 0

# compatibility_mode=1024 16777215 100 0 12404912 12404912 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=153743

# found=0

# cleaned=0

# scan_time=4561

Results of screen317's Security Check version 0.99.9

Windows XP Service Pack 3

Internet Explorer 8

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Disabled!

ESET Online Scanner v3

WMI entry may not exist for antivirus; attempting automatic update.

```````````````````````````````

Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware

HijackThis 2.0.2

CCleaner

Java 6 Update 23

Java SE Development Kit 6 Update 17

Java DB 10.4.2.1

Out of date Java installed!

Adobe Flash Player 10.2.152.32

Adobe Reader 9.2

Japanese Fonts Support For Adobe Reader 9

Out of date Adobe Reader installed!

Mozilla Firefox (x86 en-US..) Firefox Out of Date!

````````````````````````````````

Process Check:

objlist.exe by Laurent

``````````End of Log````````````

Also, I installed the latest graphic's driver, but, whereas I would love to install the network card driver that PC pitstop tells me to, I get the error message "The installed version of the software is not the same as the current setup. Please remove the previous version before installing this version." Even when I successfully install an updated version of the driver, it just breaks my internet completely. My computer becomes unable to even recognize the connection. My issue is probably a network issue, so I need those drivers updated...but it doesn't work.

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Also, after I updated those graphics drivers, I am now bluescreening on youtube every now and then, and my lag problem still isn't fixed.

Furthermore, the ads for the videos that lag, don't lag, but then the videos do. If that tells you anything special about what's wrong. And again, if I directly go to the video's source, outside of the embed, it runs better.

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http://www.pcpitstop.com/betapit/sec.asp?conid=24236203

And as for the security software, if you mean like an anti-virus, I don't use one. I used to use AVG, but found that it just slows things down and gets in the way of my programs a lot, and got tired of it. I'm used to computer enough that I'm not stupid enough to download a virus, so the only thing that I would be vulnerable to would be a direct attack. The odds of that happening are slim, and if it did, an antivirus would not help. Furthermore, in the event of an attack, I know what to look for, and would simply unplug my internet cable, and change my IP address.

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Yes, actually. That most recent thing, with the uninstalling of those older java items seems to have fixed the problem, and re-installing the video driver fixed the blue screen issue. Thanks a bunch for the help with that. For future reference, do I need to go back and look at java every time I update to make sure it's not keeping older versions and causing problems?

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  • Staff

Hi,

New Java versions now remove the older ones, so you wont have to worry about that anymore.

The network driver issue could be a number of things. Maybe it's not the right driver or maybe there's some compatibility issue. It's definitely not malware related; I would recommend posting in our PC Help forum for help with that.

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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