Jump to content

Windows 7 Service pack 1 update bug


dew
 Share

Recommended Posts

I am using windows 7 ultimate. Recently I updated it to the latest release of service pack 1 update of windows 7. Since I reboot the system after update, none of my drives (including system drive) open on double clicking it. I already tried rolling back updates by uninstalling it and system restore.. but no luck,, Though I can open my drives from selecting it using location bar. I don't suspect no malware or virus.

Here is an image of an error message it gives on double clicking any of the drives:

http://img202.imageshack.us/i/25824755.png

Here are the options it shows on right clicking on any drive:

http://img156.imageshack.us/i/54474912.png < This list of unknown options I get. I don't get the explore option.

Thanks any help would be appreciated. :)

**You are not allowed to use that image extension on this board.** :lol:

Link to post
Share on other sites

Hi, dew:

Welcome.

While you await a reply from the kind and expert folks here, perhaps you might want to have a look over here: http://www.sevenforums.com/windows-updates-activation/

There are many Windows 7 gurus there and I have personally found them to be expert and prompt.

(Which is not to say that the folks here at MBAM are not -- it's just that the sevenforums folks work on Win7 stuff 24/7/365. There are open threads there at the moment about just about every conceivable bug, error, crash and failure problem related to SP1....)

And here are some links to info and help at MS:

http://support.microsoft.com/kb/976932

http://support.microsoft.com/ph/14019

http://support.microsoft.com/kb/Troubleshoot%20problems%20installing%20a%20service%20pack%20for%20Windows%207%20or%20Windows%20Server%202008%20R2

I know that there are problems with certain drivers and SP1, as explained here: http://support.microsoft.com/kb/2498452, though I don't know if this applies to your situation.

Hope you get it all straightened out.

daledoc1

Link to post
Share on other sites

Hello and :)

Going to where daledoc1 has directed you to above is an excellent idea.

Did you have encryption turned on those drives before you did the update to SP1? (that could be why this happened)

I updated two computers last night and 2 this morning and did not encounter any issues. (Lucky Me)

Link to post
Share on other sites

I can't see the images of the screenshots I posted there. May be because it is blocked in some countries. I am posting it on different host..

Here is an image of an error message it gives on double clicking any of the drives:

2znu4w5.png

Here are the options it shows on right clicking on any drive:

2wgu8tj.png

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.