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MBAM clonfict with antivirus?


babyface
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Recently bought a pro version of MBAM and my laptop suddenly freeze from time to time... I'm thinking that MBAM conflicts with my zonealarm extreme edition. Am I right? if yes, what kind of anti virus that run alongside with MBAM?

I've scan my laptop with MBAM and zonealarm, but didnt found anything...

Thanks!

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Recently bought a pro version of MBAM and my laptop suddenly freeze from time to time... I'm thinking that MBAM conflicts with my zonealarm extreme edition. Am I right? if yes, what kind of anti virus that run alongside with MBAM?

I've scan my laptop with MBAM and zonealarm, but didnt found anything...

Thanks!

Hi!

In case you like ZoneAlarm before changing the antivirus try to exclude each other's program files.

Open ZoneAlarm's interface , go to its settings and make sure you exclude all these (so that they are not scanned by ZA) :

For Windows XP:

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
C:\Windows\System32\drivers\mbam.sys
C:\Windows\System32\drivers\mbamswissarmy.sys

For Windows Vista and Windows 7:

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
C:\Windows\System32\drivers\mbam.sys
C:\Windows\System32\drivers\mbamswissarmy.sys

For 64 bit versions of Windows Vista and Windows 7:

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll
C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
C:\Windows\System32\drivers\mbam.sys
C:\Windows\SysWoW64\drivers\mbamswissarmy.sys

Then open Malwarebytes' Anti-Malware interface , go to "Ignore list" tab and add Zone Alarms's folders in C:\Program files and C:\Documents and Settings (XP) and C:\ProgramData (Vista/7)

Confirm the changes and reboot your computer.

If it doesn't help , you may try other antivirus programs . First uninstall ZoneAlarm , reboot the computer , then download one . Good free choice is Avira AntiVir Personal . As for paid products : , AVIRA Premium , Norton Antivirus , ESET NOD32.

As a paying customer you are entitled to free support from Malwarebytes Corp. If you wish you may also email them at support@malwarebytes.org

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