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Good evening,

After walking through the steps to try to eliminate issues previously thought attached to Firefox by following the Firefox instructions to identify bad extensions and profiles I see to have eliminated the issue with Firefox Freezing.

Now the user profile that was being used with the problematic Firefox now will occasionally fail at start-up or shut down. I have to use the automated system restore twice in a week. As I was searching for a way to identify the issue I came across a program 'SpeedUpMyPC'. After installing it it will not run and windows posts a notice that the program has stopped working. I uninstalled the program and reinstalled as an administrator and that did not cure the issue. Today I logged in to a little used profile and was able to run the program. I am convinced there is something running in the first user profile that is causing my issues but I am at a loss to find any offending programs. I ran the previously installed Malwarebytes and came up w/ no issues after a quick scan. Help me, again, please.

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