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Unexplained Crashes


PBvhc27
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Recent system crashes. Also, some programs run from DVD will not run. Any thoughts? Below are the MB and HiJack logs.

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 5753

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.19019

2/13/2011 12:23:25 PM

mbam-log-2011-02-13 (12-23-25).txt

Scan type: Quick scan

Objects scanned: 164571

Time elapsed: 4 minute(s), 17 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 12:25:50 PM, on 2/13/2011

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.19019)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe

C:\Program Files (x86)\DriverUpdate\DriverUpdate.exe

C:\Windows\MHotKey.exe

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\BigFix\bigfix.exe

C:\Program Files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe

C:\Program Files (x86)\Northstar\SmartCopy\SmartCopy.exe

C:\Windows\CNYHKey.exe

C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe

C:\Program Files (x86)\Common Files\aol\1278343489\ee\aolsoftware.exe

C:\Program Files (x86)\Northstar\SmartLauncher\SmartLauncher.exe

C:\Program Files (x86)\Belkin\Wireless Mouse Driver\Mouse32A.exe

C:\Windows\MHotkey.exe

C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe

C:\Windows\ModLedKey.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Windows\ChiFuncExt.exe

C:\Windows\SysWOW64\NOTEPAD.EXE

C:\Users\Barbara\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=1&o=vp64&d=1108&m=fx6800-01e&c=BB

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=1&o=vp64&d=1108&m=fx6800-01e&c=BB

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=1&o=vp64&d=1108&m=fx6800-01e&c=BB

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=1&o=vp64&d=1108&m=fx6800-01e&c=BB

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)

R3 - URLSearchHook: AOLMAILTBSearch Class - {98572e47-b5fe-43de-9aea-492a1d3064cd} - C:\Program Files (x86)\AOL Email Toolbar\aolmailtb.dll

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\IPSBHO.DLL

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Big Fish Games Toolbar - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files (x86)\BfgBar\bfg.dll

O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: AOL Email Toolbar Loader - {fbea8524-8c72-4208-9d12-7fb73e9926eb} - C:\Program Files (x86)\AOL Email Toolbar\aolmailtb.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\coIEPlg.dll

O3 - Toolbar: Big Fish Games Toolbar - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files (x86)\BfgBar\bfg.dll

O3 - Toolbar: AOL Email Toolbar - {a3704fa3-dbf6-46b5-b95e-0677dfd39577} - C:\Program Files (x86)\AOL Email Toolbar\aolmailtb.dll

O3 - Toolbar: @c:\Program Files (x86)\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\Program Files (x86)\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe" /r

O4 - HKLM\..\Run: [updReg] C:\Windows\UpdReg.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [LchDrvKey] LchDrvKey.exe

O4 - HKLM\..\Run: [LedKey] CNYHKey.exe

O4 - HKLM\..\Run: [AmazonGSDownloaderTray] "C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe"

O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

O4 - HKLM\..\Run: [HostManager] "C:\Program Files (x86)\Common Files\AOL\1278343489\ee\AOLSoftware.exe"

O4 - HKLM\..\Run: [LWBMOUSE] "C:\Program Files (x86)\Belkin\Wireless Mouse Driver\MOUSE32A.EXE"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [bing Bar] "c:\Program Files (x86)\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [Carbonite Backup] "C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe"

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\RunOnce: [startMSu] "C:\Program Files (x86)\Creative\MediaSource5\Startmsu.exe" /s (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [startMSu] "C:\Program Files (x86)\Creative\MediaSource5\Startmsu.exe" /s (User 'Default user')

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe

O4 - Global Startup: SmartCopy.lnk = C:\Program Files (x86)\Northstar\SmartCopy\SmartCopy.exe

O4 - Global Startup: SmartLauncher.lnk = C:\Program Files (x86)\Northstar\SmartLauncher\SmartLauncher.exe

O8 - Extra context menu item: &AOL Email Toolbar Search - C:\ProgramData\AOL Email Toolbar\ieToolbar\resources\en-US\local\search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB

O16 - DPF: {14F94215-CA07-4CA0-B451-E5D78B68CC58} (PDLicenseHelper Object) - https://www.protectdisc.com/download/PDLicHelperSetup2.exe

O16 - DPF: {26522409-8BBF-4C5B-A4D3-CF4B1D6F255B} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl5.cab

O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - http://www.facebook.com/controls/contactx.dll

O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Amazon Download Agent - Amazon.com - C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files (x86)\PC Tools Security\BDT\BDTUpdateService.exe (file missing)

O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe

O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe

O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\Gateway Games\Gateway Game Console\GameConsoleService.exe

O23 - Service: Google Update Service (gupdate1ca00ab6aaa8043) (gupdate1ca00ab6aaa8043) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 13845 bytes

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