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colmac

By colmac
in Resolved Malware Removal Logs

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Maniac

Maniac

Posted
Posted

Hello Colin! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on -TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, choose it.
  • It may ask you to reboot the computer to complete the process. Click on [-b]Reboot Now.
  • Click the Report button and copy/paste the contents of it into your next reply
    .

Note:It will also create a log in the C:\ directory.

In your next reply, please post these log(s):

  1. TDSSKiller log
  2. a new fresh DDS log only

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colmac

colmac

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Hi Borislav

Many many thanks for your help so far and for whatever else you do. It really is much appreciated. What is regarded as a "fair" donation through PayPal, and I will make one.

I know how time consuming this is, so thanks again for your help.

New logs below as requested.

I was asked to re-boot (it found one "cure" file). When it re-booted I wasn't sure from your instructions, if you wanted the initial log or the clean version, so I've sent both. Apologies if this was un-necessary.

DDS (Ver_10-12-12.02) - NTFSx86

Run by Colin at 15:15:55.76 on 11/02/2011

Internet Explorer: 9.0.7930.16406

Microsoft

TDSS.zip

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Maniac

Maniac

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Nice job! :)

Please, post your logs, don't attach them.

  • Launch Malwarebytes' Anti-Malware
  • Go to Update" tab and select Check for Updates.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, please post the following logs:

  • Malwarebytes' Anti-Malware log
  • a new fresh DDS log only

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colmac

colmac

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Sorry for attaching.I thought from an earlier note that it was only the DDS you wanted pasted.

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 5740

Windows 6.0.6002 Service Pack 2

Internet Explorer 9.0.7930.16406

11/02/2011 15:44:58

mbam-log-2011-02-11 (15-44-58).txt

Scan type: Quick scan

Objects scanned: 144178

Time elapsed: 3 minute(s), 22 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS (Ver_10-12-12.02) - NTFSx86

Run by Colin at 15:45:46.21 on 11/02/2011

Internet Explorer: 9.0.7930.16406

Microsoft

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Maniac

Maniac

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Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1

Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield: 
    :dir
    C:\Program Files\hDnIpFn15400


  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

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Maniac

Maniac

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Thanks!

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Open Tools -> Options -> Main tab
    • Set to Always ask me where to Save the files.

[*]During the download, rename Combofix to Combo-Fix as follows:

CF_download_FF.gif

CF_download_rename.gif

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    -----------------------------------------------------------


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  • Double click on combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

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Maniac

Maniac

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Open Notepad and copy and paste the text in the code box below into it:

DirLook::
c:\programdata\hDnIpFn15400

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

CFScriptB-4.gif

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply.

Note: These instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

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Maniac

Maniac

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Open Notepad and copy and paste the text in the code box below into it:

Folder::
c:\programdata\hDnIpFn15400

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

CFScriptB-4.gif

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply.

Note: These instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

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colmac

colmac

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Hi Borislav

Things seems much much better, in fact, the last several steps have made no Visible/apparent change to the system, I have had no problems since yesterday afternoon, after the first few steps. But I understand your warning that several attempts may be necessary to fully remove the problems.

So once again thank you very very much for your time and effort, it really is much appreciated. When you see that the world is full of unpleasant people writing these types of programs, it is great that the world is also full of people who will spend their time helping others. Well done

Colin

PS I did ask you to let me know what a "fair" donation via Paypal would be. Don't forget.

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Maniac

Maniac

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Good! Yes and I want a additional scan for sure:

ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read here.

  • Please go here then click on: EOLS1.gif
  • Select the option YES, I accept the Terms of Use then click on: EOLS2.gif
  • When prompted allow the Add-On/Active X to install.
  • Now click on Advanced Settings and select the following:

    • Remove found threats
    • Scan archives
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

[*]Now click on: EOLS3.gif

[*]The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

When completed the Online Scan will begin automatically.

[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!

[*]Now click on: EOLS4.gif

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

[*]Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

P.S.: About donation, thanks for your good gesture! There is no specific restrictions as you like, need not be anything special.

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colmac

colmac

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Three found on my sons external HD!!!

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=9.00.7930.16406 (WIN7_IE9_Beta.100831-2345)

# OnlineScanner.ocx=1.0.0.6419

# api_version=3.0.2

# EOSSerial=7433911ef18d8b4f82960372684bcb8e

# end=finished

# remove_checked=true

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=true

# antistealth_checked=true

# utc_time=2011-02-12 12:27:12

# local_time=2011-02-12 12:27:12 (+0000, GMT Standard Time)

# country="United Kingdom"

# lang=1033

# osver=6.0.6002 NT Service Pack 2

# compatibility_mode=5892 16776574 100 100 35425218 135038583 0 0

# compatibility_mode=8192 67108863 100 0 3709 3709 0 0

# scanned=219967

# found=3

# cleaned=3

# scan_time=7776

G:\Progs\Audio\Media Monkey 3\MediaMonkey 3\keygen.exe a variant of Win32/Keygen.AG application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

G:\Progs\Photos\Breeze\DSLR Remote 1 8 3\keygen.exe.saf probably a variant of Win32/Agent.JELVFYM trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

G:\Progs\Photos\Morpheus\MorpheusPhotoMorpher-315.exe probably a variant of Win32/Adware.RK.AB application (deleted - quarantined) 00000000000000000000000000000000 C

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Maniac

Maniac

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Thanks Colin! :)

Last steps for you:

Step 1

  1. Go to Start => Run... and copy & paste next command in the field:
    ComboFix /uninstall


  2. Then hit Enter button.

This procedure will do the following:

  • Uninstall ComboFix
  • Delete its related folders and files
  • Reset your clock settings
  • Hide file extensions
  • Hide the system/hidden files
  • Resets System Restore again

P.S.: Make sure there's a space between ComboFix and /uninstall

Step 2

Please manually delete DDS, GMER, TDSSKiller and SystemLook.

Step 3

Please uninstall ESET Online Scanner.

Step 4

Keep your software up-to-date:

www.bleepingcomputer.com/tutorials/tutorial174.html

Some malware preventions:

http://forums.malwarebytes.org/index.php?showtopic=9365

Safe surfing! :)

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