asianmusicguy Posted February 6, 2011 ID:385214 Share Posted February 6, 2011 Ok so recently my desktop has started to only load the task bar then freezes virus and malware scans show nothing Link to post Share on other sites More sharing options...
Conor55 Posted February 6, 2011 ID:385215 Share Posted February 6, 2011 When you log in does it say 'Preparing your desktop' ? Link to post Share on other sites More sharing options...
asianmusicguy Posted February 6, 2011 Author ID:385216 Share Posted February 6, 2011 at times yes Link to post Share on other sites More sharing options...
Conor55 Posted February 6, 2011 ID:385217 Share Posted February 6, 2011 at times yesHappened to me, do you by any chance have any Google programs on your computer? Before the system screwed up? Link to post Share on other sites More sharing options...
asianmusicguy Posted February 6, 2011 Author ID:385218 Share Posted February 6, 2011 No i don't Link to post Share on other sites More sharing options...
Conor55 Posted February 6, 2011 ID:385219 Share Posted February 6, 2011 No i don'tWell the answer for Windows Vista is the same as Windows 7.My profile is loading a temporary profile/Preparing Your Desktop, what's the fix? Link to post Share on other sites More sharing options...
asianmusicguy Posted February 6, 2011 Author ID:385221 Share Posted February 6, 2011 im confused this looks complicated Link to post Share on other sites More sharing options...
Conor55 Posted February 6, 2011 ID:385222 Share Posted February 6, 2011 I'm not computer savvy when it comes to this sort of thing,But it's apparently really easy. sfc /scannow now and check disk. Link to post Share on other sites More sharing options...
asianmusicguy Posted February 7, 2011 Author ID:385246 Share Posted February 7, 2011 ok did SFC but does it accurately fix anything or just scan it Link to post Share on other sites More sharing options...
Conor55 Posted February 7, 2011 ID:385248 Share Posted February 7, 2011 ok did SFC but does it accurately fix anything or just scan itIt should give you a log somewhere,Also Check disk would be the best idea next. Quote Microsoft MVP: SFC replaces missing or damaged system files so it benefits the computer.To create Log for sfc /scannowput the command from below (copy and paste it) into that box and then hit enter.findstr /c:"[sR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt that creates the sfcdetails.txt file in the folder you are in when you run it. Link to post Share on other sites More sharing options...
daledoc1 Posted February 7, 2011 ID:385249 Share Posted February 7, 2011 @ asianmusicguy:I noticed that you have another thread here: http://forums.malwarebytes.org/index.php?showtopic=74520, asking about installing different types of AV and anti-malware apps.If you are having issues with your system (including possible OS corruption or trouble loading your user profile) and/or you think you might be infected, I might respectfully suggest perhaps that you start a thread at the KL forum, since you run KIS for your AV?The main English user forum is here: http://forum.kaspersky.com/index.php?showforum=4If you think you may possibly be infected, the virus-related forum is here: http://forum.kaspersky.com/index.php?showforum=19My reason for suggesting this is that they offer an excellent diagnostic tool (GSI) the log for which greatly assists their experts in very efficiently pinpointing issues with one's system: hardware, software, viruses, etc.BE SURE TO READ THE IMPORTANT TOPICS ARTICLES PINNED TO THE TOP OF BOTH FORUMS before posting.Alternatively, of course, if you have any inkling that you system is infected, you could also start a thread at the HJT forums here at MBAM.org.The malware removal forum is here: http://forums.malwarebytes.org/index.php?showforum=7One of the authorized, trained, outstanding experts can review your logs and help get your system cleaned up.Just a thought and a humble suggestion or 2,daledoc1 Link to post Share on other sites More sharing options...
asianmusicguy Posted February 7, 2011 Author ID:385250 Share Posted February 7, 2011 It should give you a log somewhere,Also Check disk would be the best idea next. Quote Microsoft MVP: SFC replaces missing or damaged system files so it benefits the computer.To create Log for sfc /scannowput the command from below (copy and paste it) into that box and then hit enter.findstr /c:"[sR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt that creates the sfcdetails.txt file in the folder you are in when you run it. do i need the log or can i trust it? Link to post Share on other sites More sharing options...
asianmusicguy Posted February 7, 2011 Author ID:385253 Share Posted February 7, 2011 @daledoc1 toy will see that i have posted a hjt log before no one respond Link to post Share on other sites More sharing options...
Conor55 Posted February 7, 2011 ID:385255 Share Posted February 7, 2011 do i need the log or can i trust it?I would create a topic in whichever forum you have for an OS here.As they can give you more detailed answers to your questions. Link to post Share on other sites More sharing options...
daledoc1 Posted February 7, 2011 ID:385279 Share Posted February 7, 2011 @daledoc1 toy will see that i have posted a hjt log before no one respondIt sometimes takes 24-48 hours for one of the expert helpers to become available - they are the only ones who can post at that forum (aside from the person starting the thread).So, regular members cannot reply immediately to your posts.You might try to start another thread there.Alternatively, as a paying customer, you could start a ticket at support@malwarebytes.org, or check out the other options.It's up to you, of course.Regards,daledoc1 Link to post Share on other sites More sharing options...
daledoc1 Posted February 7, 2011 ID:385284 Share Posted February 7, 2011 I would create a topic in whichever forum you have for an OS here.As they can give you more detailed answers to your questions.Yes, the MS forums can be very good.That is a good idea.Sometimes, however, the responses are very slow or the responses overly technical & overwhelming for home users (in my experience).(And, as the OP suggested, the idea of creating new profiles/switching profile rights in Windows could be complicated and, if not done correctly, could create a real mess.)www.sevenforums.com & www.bleepingcomputer.com are also both very good, esp for OS issues.My point to asianmusicguy about the KL forum (as a KIS user & KL forum user myself) is that their forum provides prompt, one-stop, expert assistance, accompanied by the use of an excellent diagnostics tool that greatly simplifies the process, without the need for lengthy thread of back-and-forth posts.It was merely another option for the OP (as was the suggestion to start one unified thread here at the HJT forum).Thanks for your suggestions!daledoc1 Link to post Share on other sites More sharing options...
asianmusicguy Posted February 7, 2011 Author ID:385343 Share Posted February 7, 2011 Problem is still occurring at random nut it seems to happens whenever i install a program or remove a file i should note i did not update the computer for a 6 months period as i was away on holiday and updated windows when i got nack could the massive amount of updates be the cause i am at the end of my rope if this keeps up i will definitely reformat Link to post Share on other sites More sharing options...
Conor55 Posted February 7, 2011 ID:385364 Share Posted February 7, 2011 Problem is still occurring at random nut it seems to happens whenever i install a program or remove a file i should note i did not update the computer for a 6 months period as i was away on holiday and updated windows when i got nack could the massive amount of updates be the cause i am at the end of my rope if this keeps up i will definitely reformatApparently the Temporary profile (which you can find in Start > Computer > (C:) > Users, it might say TEMP.Name-PC, is what happens when you're account gets deleted from the system. Link to post Share on other sites More sharing options...
asianmusicguy Posted February 7, 2011 Author ID:385549 Share Posted February 7, 2011 no i only have a profile with mt name no "temp" i manged to print screen it here see attached Link to post Share on other sites More sharing options...
Conor55 Posted February 7, 2011 ID:385564 Share Posted February 7, 2011 OK, I still have mine, and there are 2 of them; TEMP and TEMP-User-PC.So that is pretty normal I think.You should post on the Windows 7 Forums under System Repair and recovery. Link to post Share on other sites More sharing options...
asianmusicguy Posted February 7, 2011 Author ID:385567 Share Posted February 7, 2011 windows 7 forums? Link to post Share on other sites More sharing options...
Conor55 Posted February 7, 2011 ID:385570 Share Posted February 7, 2011 Here. Link to post Share on other sites More sharing options...
asianmusicguy Posted February 7, 2011 Author ID:385576 Share Posted February 7, 2011 anywhere ele i can i don't really wanna sign up on live Link to post Share on other sites More sharing options...
asianmusicguy Posted February 9, 2011 Author ID:386551 Share Posted February 9, 2011 soooooooooo http://support.microsoft.com/kb/947215 using the Microsoft fix it method was this why it seemed to fit the issue did it do any harm? Link to post Share on other sites More sharing options...
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