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Hello and welcome, Janet56:

It sounds as if your system is infected.

Alas, we do not work on malware removal in this particular forum.

Instructions on how to proceed are posted in the 2nd Important Topic pinned at the top of this forum: "I Am Infected - What Do I Do Now?".

To summarize:

Free, expert assistance can be found at the malware removal-HJT forum.

Please go to this page, print out, read and follow as many instructions as you can, skipping any you are unable to complete:

http://forums.malwarebytes.org/index.php?showtopic=69723

Then please post your logs by starting a new thread here:

http://forums.malwarebytes.org/index.php?showforum=7

One of the trained experts will then assist you as soon as possible.

When you post, please be sure to select Track This Topic & choose one of the email options, so that you will be notified when someone responds; allow 24-48 hours before bumping your thread.

Alternatively, as a paying customer, you may wish to start a support ticket by contacting support at: support@malwarebytes.org, or by using one of the other support options here:

http://www.malwarebytes.org/premium-support.php

Also, please use the "Add Reply" button when replying here & at the other boards, so that it will be easier for everyone to follow the thread.

Thank you very much,

daledoc1

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