Qooqlle redirection infection

neveser · January 29, 2011

My browsers are being directed to a new start page (Qooqlle) after installing a video codec.

Malwarebytes detects and removes it only to have it reinstall itself after restarting.

I have gone into the registry and deleted the items that I find when searching it for qooqlle.

I have removed it from my search engine in Firefox. It just keeps coming back!

I can usually get rid of theses pests on my own, but this is the first one in years that I can't seem to nail.

Any help would be appreciated. Everyone reference to qooqlle I've read on the net has not helped me.

Maniac · January 29, 2011

Hello neveser! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

The process of cleaning your system may take some time, so please be patient.
Follow my instructions step by step if there is a problem somewhere, stop and tell me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
If you don't know or can't understand something please ask.
Do not install or uninstall any software or hardware, while work on.
Keep me informed about any changes.

Download DDS and save it to your desktop from here or here or here.

Disable any script blocker, and then double click dds.scr to run the tool.

When done, DDS will open two (2) logs:
1. DDS.txt
2. Attach.txt
[*]Save both reports to your desktop. Post them back to your topic.

neveser · January 29, 2011

Hi Borislav

Here are the 2 files

Attach.txt

DDS.txt

Maniac · January 29, 2011

Before we go, please visit www.virustotal.com and upload the following files:

C:\Windows\SysWow64\DEVLOAD.EXE

C:\Users\RUSTEA~1\AppData\Roaming\Readar_sl.exe

Post the resaults in your next reply.

neveser · January 29, 2011

OK, here's what I got from Virus Total for the first file (DEVLOAD.EXE)

MD5: dd6fa14d0e2c99ec5eba2498d64aea6d

Date first seen: 2009-06-01 07:11:33 (UTC)

Date last seen: 2010-11-07 09:20:09 (UTC)

Detection ratio: 0/43

As for the reader_sl.exe, I don't see it in the that folder (AppData\Roaming)

I do remember looking that one up yesterday. The info I came across said it was Adobe's speed reader.

Maniac · January 29, 2011

Thanks for the info!

No, Reader_sl.exe should not be there, it seems a part of your problem. See the name the filename => Readar_sl.exe . It seems a hidden file, let's collect it.

First:

Please download the Suspicious File Packer (by Safer Networking Limited) and unzip to your desktop.
Run sfp.exe
Copy the following part of code box into the SFP window:
```
C:\Users\Rusteater\AppData\Roaming\Readar_sl.exe
```
Allow SFP to pack the file and then will be generate a CAB archive on your desktop.

Second:

Please visit this website: Submit Malware Sample
Against the inscription: "Link to topic where this file was requested:", insert links pointing to this topic.
Against the inscription: "Browse to the file you want to submit:", click on the Choose... button. Navigate to the CAB file which will be called requested-files[ * ].cab (the * stands for the date and hour).
Against the inscription: "Leave any comments, further information about this file, or contact information:" should be written as follows:
Sent at the request of Borislav.
Once you're ready, click the Send File button.

neveser · January 29, 2011

File sent

Maniac · January 29, 2011

Good!

Let's clean this crap.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

If you are using Firefox, make sure that your download settings are as follows:
- Open Tools -> Options -> Main tab
- Set to Always ask me where to Save the files.

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
-----------------------------------------------------------

Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

neveser · January 29, 2011

ComboFix is done!

Here's the report file

Combo_Fix.txt

Maniac · January 29, 2011

Open Notepad and copy and paste the text in the code box below into it:

DDS::
uStart Page = hxxp://www.qooqlle.com/
FF - prefs.js: network.proxy.ftp - 127.0.0.1
FF - prefs.js: network.proxy.ftp_port - 9666
FF - prefs.js: network.proxy.gopher - 127.0.0.1
FF - prefs.js: network.proxy.gopher_port - 9666
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 9666
FF - prefs.js: network.proxy.socks - 127.0.0.1
FF - prefs.js: network.proxy.socks_port - 9666
FF - prefs.js: network.proxy.ssl - 127.0.0.1
FF - prefs.js: network.proxy.ssl_port - 9666
FF - prefs.js: network.proxy.type - 0

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply.

Note: These instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

neveser · January 29, 2011

All done!

Combofix did not ask to reboot.

Here is the new report file

Combofix.txt

Maniac · January 29, 2011

They are still there. Try again, but with this script:

Firefox::
FF - prefs.js: network.proxy.ftp - 127.0.0.1
FF - prefs.js: network.proxy.ftp_port - 9666
FF - prefs.js: network.proxy.gopher - 127.0.0.1
FF - prefs.js: network.proxy.gopher_port - 9666
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 9666
FF - prefs.js: network.proxy.socks - 127.0.0.1
FF - prefs.js: network.proxy.socks_port - 9666
FF - prefs.js: network.proxy.ssl - 127.0.0.1
FF - prefs.js: network.proxy.ssl_port - 9666
FF - prefs.js: network.proxy.type - 0

neveser · January 29, 2011

Here's the new report

ComboFix.txt

Maniac · January 29, 2011

Still the same. Let's try this way:

http://www.ehow.com/how_5828352_reset-mozi...efox-proxy.html

neveser · January 29, 2011

OK. Should I set the manual proxy configuration for auto-detect? or did you want me to enter the information?

Maniac · January 29, 2011

Audo-detect please.

neveser · January 29, 2011

OK.

Done.

Maniac · January 29, 2011

How are things now?

neveser · January 29, 2011

Everything seems good.

Just rebooted and may homepages stayed on both browsers!

Also my persona on firefox stayed too!

Maniac · January 29, 2011

Just change it:

http://support.mozilla.com/en-US/kb/how%20...e%20home%20page

neveser · January 29, 2011

Oh, I meant they stayed the way I wanted them to.

I changed them back to where they were before this qooqlle mess started.

Then I rebooted. Everything looks good!

Maniac · January 29, 2011

Awesome!

In this case, last steps for you:

Step 1

Go to Start => Run... and copy & paste next command in the field:
```
ComboFix /uninstall
```
Then hit Enter button.

This procedure will do the following:

Uninstall ComboFix
Delete its related folders and files
Reset your clock settings
Hide file extensions
Hide the system/hidden files
Resets System Restore again

Step 2

Please manually delete DDS and Suspicious File Packer.

Step 3

Keep your software up-to-date:

http://www.bleepingcomputer.com/tutorials/tutorial174.html

Some malware preventions:

http://forums.malwarebytes.org/index.php?showtopic=9365

Safe surfing!

neveser · January 29, 2011

All done.

Thank you very much for your help!

Maniac · January 29, 2011

You're most welcome!

LDTate · January 30, 2011

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.

Qooqlle redirection infection

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