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Did malwarebytes scan, no malware. One specific server is rejecting my emails for reason of "malware attached". How should I go about trying to get them to fix their false positive?

What are you sending and what do they say it is? This is unrelated to any false\positive to Malwarebytes, so I've moved it to another forum

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Did malwarebytes scan, no malware. One specific server is rejecting my emails for reason of "malware attached". How should I go about trying to get them to fix their false positive?

Emails are sent to a univerisity in Scotland hw.ak.uk. Here is what the reply says:

(reason: 550 This message contains malware (INetMsg.SpamDomain-2m.carrierzone_com.UNOFFICIAL))

----- Transcript of session follows -----

... while talking to mail-r.hw.ac.uk.:

>>> DATA

<<< 550 This message contains malware (INetMsg.SpamDomain-2m.carrierzone_com.UNOFFICIAL)

554 5.0.0 Service unavailable

--------------------------------------------------------------------------------

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=myfairpoint.net;

s=alpha; t=1296019014;

bh=g3zLYH4xKxcPrHOD18z9YfpQcnk/GaJedfustWU5uGs=;

h=Message-ID:From:To:Cc:Subject:Date:MIME-Version:Content-Type:

Content-Transfer-Encoding;

b=PRmiu9+LKrZaawwKP9r+qHvLgvVp2c93bQWmVQTCDDWEw++3j8+NcSwb2UC3lJwJ9

9XPWhhu0PgeJxET2mq3YxAQYUlS6OWptEnwyQAzo10JvNXVJsA8b55lE9ghGO6gMFC

9EXpZTvMeeon2/zADtbs24B/44yeXZX5PO6lBL/E=

X-Envelope-From: REMOVED EMAIL ADDY

Return-Path: REMOVED EMAIL ADDY

Received: from mail23c26.carrierzone.com (localhost [127.0.0.1])

by mail23c26.carrierzone.com (8.13.6/8.13.1) with ESMTP id p0Q5GsHr002963

(version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=NO);

Wed, 26 Jan 2011 05:16:54 GMT

Received: (from webmail@localhost)

by mail23c26.carrierzone.com (8.13.6/8.12.2/Submit) id p0Q5GsVo002961;

Wed, 26 Jan 2011 05:16:54 GMT

Received: from 193.46.86.228 ([193.46.86.228]) by webmail.myfairpoint.net

(Webmail 4.0 V.V.I.) with HTTP for

REMOVED EMAIL ADDY

Wed, 26 Jan 2011

00:16:54 -0500

Message-ID: <20110126001654.vi87m0k96fk0wsog@webmail.myfairpoint.net>

From: REMOVED EMAIL ADDY

To: =?utf-8?b??= <hw.ac.uk>

Cc: =?utf-8?b??= <ourtestingzone@gmail.com>

Subject: test

Date: Wed, 26 Jan 2011 00:16:54 -0500

MIME-Version: 1.0

Content-Type: text/plain;

charset=UTF-8

Content-Disposition: inline

Content-Transfer-Encoding: 7bit

User-Agent: Webmail 4.0

X-CSC: 0

X-CHA: v=1.1 cv=F76o4frXlgMFMngeTadPM6TPc3eQKPRG+/d7YZDAhsA= c=1 sm=1

a=IkcTkHD0fZMA:10 a=nS36O97Bj3wUElCrIrAA:9 a=WSUfejPYnVaDIwHsvJh5HpFP3bwA:4

a=QEXdDO2ut3YA:10 wl=host:8 a=WkljmVdYkabdwxfqvArNOQ==:117

Edited by LDTate
REMOVED EMAIL ADDY
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