PROGRAM_ERROR_UPDATING (12007,0,WinHttpSendRequest)

[Si]

I have a very similar problem to Funnyam1 at http://forums.malwarebytes.org/index.php?showtopic=72780 (closed through lack of feedback earlier today).

PC was infected by rogue anti-malware (Antimalware Doctor). Although unable to access the Internet since infection, I managed to download rkill and Malwarebytes onto another PC and transfer them via CD. Using these excellent tools, I think I successfully removed the offending rogue software although I was unable to update Malwarebytes at the time or since. When trying to update MWB, I get the error message:

PROGRAM_ERROR_UPDATING (12007,0,WinHttpSendRequest)

All browsers have been rendered useless (no connection type errors or timeouts). Same with PING. Curiously, Norton Internet Security (now working again) is getting its LiveUpdates once more. Perhaps it uses a protocol that's not affected by the Internet connection damage presumably rendered by the rogue software.

I followed the Registry proxy instructions in the other thread (fix.reg) but this hasn't made any difference. So I still can't access the Internet !!

Ran OTL as suggested in the other thread and have attached the results here.

I hope you can help.

Thanks in advance

Extras.Txt

OTL.Txt

[Si]

UPDATE on my original post

Retried PING using the IP address xxx.xxx.xxx.xxx.instead of its URL www.yyyyyyy.com and got replies instead of "Ping request could not find host blah blah" message.

Could the rogue software have damaged the normal operation of DNS so that URLs are not getting resolved? Is that why MWB can't reach its update server?

Hope that helps.

[Si]

EUREKA! Problem solved!

Tried CMD > netsh int ip reset and it cleared the problem.

Now able to access the Internet and update Malwarebytes

[screen317]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.