Cannot open up any internet browsers

[droplinebacker]

If anyone could help it would be much appreciated. Dell Laptop. I've gotten some virus while on the internet and I now cannot open any internet browsers (chrome, IE8, Firefox). (My internet connection is fine...I can get on the internet with other laptop.) At first, I could open IE8 (and get to any website) only in safe mode. HOwever, I've tried all types of things trying to fix this over the last 2 days, and now I cannot get on the internet even in safe mode. (I'm using another computer to post everything.) I've tried scanning with malwarebytes Pro, Avast AV (including boot scan), Spyware Doctor, SuperAntiSpyware, etc.), but nothing has picked it up. Any help in removing this thing would be much appreciated.

DDS (Ver_10-12-12.02) - NTFSx86

Run by Administrator at 20:18:26.07 on Fri 01/21/2011

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.572 [GMT -6:00]

AV: Spyware Doctor with AntiVirus *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}

AV: avast! Internet Security *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

FW: avast! Internet Security *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

svchost.exe

svchost.exe

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\WINDOWS\system32\StacSV.exe

C:\WINDOWS\system32\CCM\CcmExec.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\msiexec.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\userinit.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Citrix\ICA Client\concentr.exe

C:\Program Files\Citrix\ICA Client\wfcrun32.exe

C:\Program Files\Apoint\ApMsgFwd.exe

C:\Program Files\Apoint\HidFind.exe

C:\Program Files\Apoint\Apntex.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

D:\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL

TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

uRun: [Google Update] "c:\documents and settings\administrator\local settings\application data\google\update\GoogleUpdate.exe" /c

mRun: [Apoint] c:\program files\apoint\Apoint.exe

mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll

DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll

Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll

Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll

Notify: igfxcui - igfxdev.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL

SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll

mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\u8igr4kj.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/

FF - component: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\u8igr4kj.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll

FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll

FF - plugin: c:\program files\mozilla firefox\plugins\np_IEGetPlugin.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

FF - Ext: Conduit Engine : engine@conduit.com - %profile%\extensions\engine@conduit.com

============= SERVICES / DRIVERS ===============

R0 aswNdis;avast! Firewall NDIS Filter Service;c:\windows\system32\drivers\aswNdis.sys [2010-8-27 12112]

R0 aswNdis2;avast! Firewall Core Firewall Service;c:\windows\system32\drivers\aswNdis2.sys [2010-8-27 188168]

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2010-12-18 28552]

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-1-20 218592]

R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2011-1-20 51984]

R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2011-1-20 59664]

R1 aswFW;avast! TDI Firewall driver;c:\windows\system32\drivers\aswFW.sys [2010-8-27 99280]

R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2010-8-27 312912]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-8-1 165456]

R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2009-10-5 65584]

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-2-6 106208]

R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-2-6 93336]

R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2011-1-20 233136]

R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2010-5-15 95024]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-8-1 17744]

R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-1 40384]

R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2011-1-20 112592]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-5-24 363344]

R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2011-1-20 366840]

R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]

R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-1 40384]

R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-1 40384]

R3 DwMirror;DwMirror;c:\windows\system32\drivers\DamewareMini.sys [2007-2-7 2944]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-5-24 20952]

S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]

S1 dne20000;dne20000;c:\windows\system32\drivers\dne20000.sys --> c:\windows\system32\drivers\dne20000.sys [?]

S1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2007-2-15 26624]

S2 avast! Firewall;avast! Firewall;c:\program files\alwil software\avast5\afwServ.exe [2010-8-27 119200]

S3 4d52;4d52;c:\windows\system32\4d52.sys [2010-12-18 185824]

S3 DXEC01;DXEC01;c:\windows\system32\drivers\dxec01.sys [2006-11-2 97536]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\common files\symantec shared\eengine\eraserutilrebootdrv.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [?]

S3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2011-1-20 63360]

S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2011-1-20 1142224]

S3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2011-1-20 33552]

S3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]

=============== Created Last 30 ================

2011-01-22 01:22:14 98816 ----a-w- c:\windows\sed.exe

2011-01-22 01:22:14 89088 ----a-w- c:\windows\MBR.exe

2011-01-22 01:22:14 256512 ----a-w- c:\windows\PEV.exe

2011-01-22 01:22:14 161792 ----a-w- c:\windows\SWREG.exe

2011-01-21 05:46:03 59664 --s---w- c:\windows\system32\drivers\TfSysMon.sys

2011-01-21 05:46:03 33552 --s---w- c:\windows\system32\drivers\TfNetMon.sys

2011-01-21 05:46:02 51984 --s---w- c:\windows\system32\drivers\TfFsMon.sys

2011-01-21 05:44:56 767952 ----a-w- c:\windows\BDTSupport.dll

2011-01-21 05:44:54 1652688 ----a-w- c:\windows\PCTBDCore.dll

2011-01-21 05:44:54 149456 ----a-w- c:\windows\SGDetectionTool.dll

2011-01-21 05:44:53 165840 ----a-w- c:\windows\PCTBDRes.dll

2011-01-21 05:41:03 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys

2011-01-21 05:40:50 88040 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys

2011-01-21 05:40:50 218592 ----a-w- c:\windows\system32\drivers\PCTCore.sys

2011-01-21 05:40:01 63360 ----a-w- c:\windows\system32\drivers\pctplsg.sys

2011-01-21 05:39:24 -------- d-----w- c:\program files\common files\PC Tools

2011-01-21 05:39:22 -------- d-----w- c:\docume~1\admini~1\applic~1\PC Tools

2011-01-21 04:34:44 2321288 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\windows defender\definition updates\backup\mpengine.dll

2011-01-21 04:34:38 6273872 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\windows defender\definition updates\{7e88ef82-14c4-4a2c-869b-c252b2dc3df2}\mpengine.dll

2011-01-21 04:34:36 222080 ------w- c:\windows\system32\MpSigStub.exe

2011-01-21 03:32:30 -------- d-----w- c:\windows\system32\wbem\repository\FS

2011-01-21 03:32:30 -------- d-----w- c:\windows\system32\wbem\Repository

2011-01-20 23:00:22 -------- d-----w- c:\program files\SUPERAntiSpyware

2010-12-31 20:44:07 -------- d-----w- C:\Combox

2010-12-30 00:14:06 -------- d-----w- c:\program files\Security Task Manager

2010-12-30 00:01:04 281600 -c--a-w- c:\windows\system32\dllcache\atimtai.sys

2010-12-30 00:01:03 75136 -c--a-w- c:\windows\system32\dllcache\atimpae.sys

2010-12-30 00:01:02 289664 -c--a-w- c:\windows\system32\dllcache\atimpab.sys

2010-12-30 00:01:01 37376 -c--a-w- c:\windows\system32\dllcache\atievxx.exe

2010-12-30 00:00:59 268160 -c--a-w- c:\windows\system32\dllcache\atidvai.dll

2010-12-30 00:00:58 137216 -c--a-w- c:\windows\system32\dllcache\atidrae.dll

2010-12-30 00:00:57 382592 -c--a-w- c:\windows\system32\dllcache\atidrab.dll

2010-12-30 00:00:56 46464 -c--a-w- c:\windows\system32\dllcache\atibt829.sys

2010-12-30 00:00:39 77568 -c--a-w- c:\windows\system32\dllcache\ati.sys

2010-12-30 00:00:38 96128 -c--a-w- c:\windows\system32\dllcache\ati.dll

2010-12-30 00:00:26 97354 -c--a-w- c:\windows\system32\dllcache\aspndis3.sys

2010-12-30 00:00:14 6272 -c--a-w- c:\windows\system32\dllcache\apmbatt.sys

2010-12-30 00:00:12 36224 -c--a-w- c:\windows\system32\dllcache\an983.sys

2010-12-30 00:00:08 16969 -c--a-w- c:\windows\system32\dllcache\amb8002.sys

2010-12-30 00:00:05 26624 -c--a-w- c:\windows\system32\dllcache\alifir.sys

2010-12-30 00:00:03 27678 -c--a-w- c:\windows\system32\dllcache\ali5261.sys

2010-12-29 23:59:18 46112 -c--a-w- c:\windows\system32\dllcache\adptsf50.sys

2010-12-29 23:59:12 10880 -c--a-w- c:\windows\system32\dllcache\admjoy.sys

2010-12-29 23:59:10 747392 -c--a-w- c:\windows\system32\dllcache\adm8830.sys

2010-12-29 23:59:08 553984 -c--a-w- c:\windows\system32\dllcache\adm8820.sys

2010-12-29 23:59:07 584448 -c--a-w- c:\windows\system32\dllcache\adm8810.sys

2010-12-29 23:59:06 20160 -c--a-w- c:\windows\system32\dllcache\adm8511.sys

2010-12-29 23:59:05 7424 -c--a-w- c:\windows\system32\dllcache\adicvls.sys

2010-12-29 23:59:00 61440 -c--a-w- c:\windows\system32\dllcache\acerscad.dll

2010-12-29 23:57:19 66048 -c--a-w- c:\windows\system32\dllcache\s3legacy.dll

2010-12-29 23:57:11 2188928 -c--a-w- c:\windows\system32\dllcache\ntoskrnl.exe

==================== Find3M ====================

2010-12-18 19:26:46 185824 ----a-w- c:\windows\system32\4d52.sys

============= FINISH: 20:19:50.48 ===============

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 5563

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

1/21/2011 9:00:27 AM

mbam-log-2011-01-21 (09-00-27).txt

Scan type: Quick scan

Objects scanned: 155490

Time elapsed: 16 minute(s), 6 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

[Firefox]

Hi, and Welcome to Malwarebytes!

Sorry to hear your infected or having issues......

Please read the following so that you can begin the cleaning process:

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

• Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  
• After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  
• One of the expert helpers there will give you one-on-one assistance when one becomes available.
  
• Please refrain from making any further changes to your computer (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
  

NOTE: Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

• • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
    
  • You may send a Private Message to a Moderator asking for assistance.
    

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.

Please be patient, someone will assist you as soon as it is possible.

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