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Trojans in Tampa


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I've got an ongoing problem with virus/trojan infection(s). Following your instructions, I've removed a few more. Could you take a look at my HiJackThis log and see if there's anything else you see that's problematic?

Thanks for your efforts on all our behalves!!!

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Malwarebytes' Anti-Malware 1.30

Database version: 1368

Windows 6.0.6001 Service Pack 1

11/5/2008 11:36:24 AM

mbam-log-2008-11-05 (11-36-24).txt

Scan type: Quick Scan

Objects scanned: 51793

Time elapsed: 21 minute(s), 44 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 4

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\cdmyidd.securitytoolbar (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\cdmyidd.securitytoolbar.1 (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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;*******************************************************************************

********************************************************************************

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*******************

ANALYSIS: 2008-11-05 16:39:10

PROTECTIONS: 1

MALWARE: 0

SUSPECTS: 1

;*******************************************************************************

********************************************************************************

*

*******************

PROTECTIONS

Description Version Active Updated

;===============================================================================

================================================================================

=

===================

Windows Defender 1.1.4005.0 No No

;===============================================================================

================================================================================

=

===================

MALWARE

Id Description Type Active Severity Disinfectable Disinfected Location

;===============================================================================

================================================================================

=

===================

;===============================================================================

================================================================================

=

===================

SUSPECTS

Sent Location

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Hi Tampa9vd and welcome to Malwarebytes. Please run HJT again in scan only and put a check next to the following items and then click fix.

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)

O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)

O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

It looks like your Kaspersky's is damaged and probably not working from this line.

O23 - Service: is-QO699 - Unknown owner - C:\Program Files\Kaspersky Lab Tool\is-QO699\is-QO699.exe (file missing) I suggest you examine that and make sure you do have working anti virus.

Reboot the machine. Update MBAM, and run a quick scan. Post that log and a new HJT log please.

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Hi, there, Jean, and thank you for the warm welcome!!!

I re-ran HijackThis, checked the items you asked me to, and clicked on Fix. Rebooted my system. There were no MalwareBytes Antivirus updates. Here are the two logs you requested.

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Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:35:44 PM, on 11/5/2008

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\Synaptics\SynTP\SynTPStart.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\OpenDNS Updater\OpenDNS Updater.exe

C:\Program Files\Alwil Software\Avast4\ashDisp.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Compaq Connections\3572475\Program\Compaq Connections.exe

C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...O&pf=laptop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...O&pf=laptop

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [synTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [OpenDNS Update] "C:\Program Files\OpenDNS Updater\OpenDNS Updater.exe"

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"

O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [a-squared] "C:\PROGRAM FILES\A-SQUARED ANTI-MALWARE\a2guard.exe" /d=60

O4 - HKCU\..\Run: [uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\StartRegistryBooster.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')

O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\3572475\Program\Compaq Connections.exe

O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~4.0_0\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~4.0_0\bin\ssv.dll

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O13 - Gopher Prefix:

O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/...s/wlscctrl2.cab

O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{46D5C6D4-CFA5-4373-9183-D3668B70C4CF}: NameServer = 208.67.222.222,208.67.220.220

O17 - HKLM\System\CS1\Services\Tcpip\..\{46D5C6D4-CFA5-4373-9183-D3668B70C4CF}: NameServer = 208.67.222.222,208.67.220.220

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: a-squared Anti-Malware Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\a-squared Anti-Malware\a2service.exe

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Access Utility Service - SprintNextel - C:\Program Files\Sprint\Mobile Broadband\SMBAUtilSvc.exe

O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)

O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Roxio MyDVD Basic v9\Digital Home 9\RoxioUPnPRenderer9.exe

O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Roxio MyDVD Basic v9\Digital Home 9\RoxioUpnpService9.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: wampapache - Apache Software Foundation - C:\Program Files\wamp\bin\apache\apache2.2.8\bin\httpd.exe

O23 - Service: wampmysqld - Unknown owner - C:\Program Files\wamp\bin\mysql\mysql5.0.51b\bin\mysqld-nt.exe

--

End of file - 8964 bytes

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Malwarebytes' Anti-Malware 1.30

Database version: 1368

Windows 6.0.6001 Service Pack 1

11/5/2008 7:36:54 PM

mbam-log-2008-11-05 (19-36-54).txt

Scan type: Quick Scan

Objects scanned: 51662

Time elapsed: 4 minute(s), 51 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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OK looks good. I would not run both A2 and Adaware active. In fact I wouldn't run Adaware at all. It's become a bloated resource hog and not nearly as well updated at A2 is. You need to update Java.

You are running an outdated and unsafe version of Java. You need to uninstall it via Add/Remove programs and delete the program file also. Then go here Java Update and install the correct version for your system. Choose the offline installation.

How is it running now?

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Oh, boy, Jean, this was just the sort of recommendations/suggestions I was looking for!!! I can't tell you how appreciative and grateful I am. I've been noticing lately that system resources are a bit spare.

My computer is running well. I'll go update Java and make the other changes you recommended.

I'm going to be starting another thread called "Viruses in Tampa." I'm troubleshooting both my husband's computer and my laptop. I just didn't want to start a second thread until after this one was resolved.

I'll make sure I keep any follow-up questions about my computer on my thread and any questions about his computer on his thread.

Thank you, THANK YOU, thank you!!!

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Okay, I deleted Ad-Aware, removed and reinstalled Java. I am now the proud owner of JRE Version (or Update?) 10.

Everything is looking *really* good, and I'm thrilled to have a squeaky clean registry and system!!! Thank you, Jean, for all your help. You made throwing a saddle on those ill-behaved trojans and reining 'em in a surprisingly painless process. (grin)

Guess we can close out this thread!

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Good glad to help we are not done quite yet. Have you updated and scanned with MBAM again? Please do and if clean then proceed to this below.

We need to now reset a clean System Restore point. If you don't and you need to use System Restore you will reinfect yourself. Go to Start>Control Panel>System. Click on the System Restore tab and put a check in Turn off System Restore. Then click OK.

Now go to Start>Help and Support > Undo Changes to Your System or System Restore depending on the make of your PC. Click on what ever will open the System Restore box. You will see two options, Choose Create a System Restore Point. Give it a name like Clean Restore Point and today's date. Now if you need to use it you have it.

Many infections can be avoided with an added layer of prevention. All recommended programs are free and easy on system resources. You should install them as part of your protection arsenal. Keep MBAM and Spybot Search & Destroy and always immunize SBS&D when you update. You will also need at least one other scanning program Asquared or SuperAntiSpyware are good and there are several other excellent programs with free and paid versions. Read the overviews of what each program below does so you have an understanding of their importance and how to use.

A firewall and antivirus are also essential. The Windows firewall in XP and Vista is not sufficient.

Preform Windows Updates monthly on the second Tuesday or use automatic updates, and use your scanners weekly at the least. Always update before you scan.

Keep other software known for vulnerabilities updated also. Use the Secunia Inspector free scan to identify risks in outdated versions.

SpywareBlaster from Javacool Software

WinPatrol by BillPStudios

SiteHound by FireTrust

RogueRemover

hpHosts

The windows firewall is not sufficient to protect. It doesn't monitor outgoing traffic and this is a must. I use and recommend Online Armor Free

Also the full protection of MBAM is offered at a very low price, from the link in my signature.

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Jean, I will work on this over the weekend. I'm a bit under the gun right now, not that taking control of my system(s) isn't a *very* high priority. I have a new infection/malware that has popped up an A2 scan. Trace.Registry.Remotely Anywhere Server Edition!A2 So I am going to start over at the beginning and rescan following your instructions.

A note of explanation, though. In the middle of troubleshooting my computer, I have had to install LogMeIn and reinstall Skype. I have a meeting with a consultant that requires I use these two software programs. I really thought I had successfully completed the tasks I needed to complete to sanitize & protect my machine, but I can see by your last post that I have NOT!!! I apologize if I have made more work for you by installing these programs, but I literally had no choice as the virtual meeting *has* to be on the machine you and I are troubleshooting here. My guess is that the installation/reinstallation of the two programs above is responsible for the new problems, as there are changes to the registry during the installation that I approved when prompted by Spybot.

I will start over again this weekend. There are no other programs I need to install. I will follow your instructions to the letter and purchase the programs you recommend. I'll be doing the same with my husband's computer (working on it this weekend) on the thread, "Viruses in Tampa."

Thank you again for your help. I really don't take it for granted.

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I don't see an Edit, so I needed to add this. In the process of trying to set up web-cam communications, I have been trying to get QuickTime installed, so that is also a possible source of the malware/infections flagged by A2. That is a program/plugin I could wait to install. Or if it's better, I could install it before re-starting the troubleshooting process. Please advise.

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Since this topic has had no reply for over 5 days it will be closed to prevent other from posting into it. Should you decide to resume with your assistance PM any staff member and we will be happy to reopen the topic.

Note: the fixes in this topic are for this system only. Applying them to your system can cause severe damage and result in utter system failure. If you need help start your own topic and someone will be happy to assist you.

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