Jump to content

Deleting files from quarantine


Recommended Posts

  • Root Admin

Yes you can. It's probably best to leave it alone though for at least a few days to confirm that you don't encounter any negative impact or that it was not a "False Positive". If you're confident that the file removed was not a False Positive and their is no negative impact you can delete it from quarantine at anytime.

Link to post
Share on other sites

Yes you can. It's probably best to leave it alone though for at least a few days to confirm that you don't encounter any negative impact or that it was not a "False Positive". If you're confident that the file removed was not a False Positive and their is no negative impact you can delete it from quarantine at anytime.

Is there any harm in just leaving it in the quarantine?

Link to post
Share on other sites

  • Root Admin

Nope, they are perfectly safe there. Though on occasion other security software may scan those files and alert you that they may be infected files. You should also clean out your Restore Points and create New restore points if you've recently cleaned up your system.

If the computer is behaving at all like it's still infected with something then you may want to visit our HJT log forum and get further assistance on ensuring your system is clean.

Link to post
Share on other sites

Nope, they are perfectly safe there. Though on occasion other security software may scan those files and alert you that they may be infected files. You should also clean out your Restore Points and create New restore points if you've recently cleaned up your system.

If the computer is behaving at all like it's still infected with something then you may want to visit our HJT log forum and get further assistance on ensuring your system is clean.

Sorry to have to ask you a stupid question but I'm new to all of this, but how do you clean out Restore Points and create a New one?

Thanks for all the help again.

Link to post
Share on other sites

  • Root Admin

Here is how to clear out and recreate the restore points.

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • Check Turn off System Restore.

  • Click Apply, and then click OK.

  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • UN-Check *Turn off System Restore*.

  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Disable and Enable System Restore-VISTA

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore-Vista

  • Click the
    Vista/Start
    icon.
  • Right Click >> Computer

  • Click
    Properties
    .

  • Click the
    System Protection tab
    .

  • Uncheck
    All drives

  • Click "Turn Off System Restore" at the prompt then click "Apply".

  • Restart your computer.

Turn ON System Restore-Vista

  • Click the
    Vista/Start
    icon
  • Right Click >> Computer

  • Click
    Properties
    .

  • Click the
    System Protection tab
    .

  • Checkmark All drives
    that were selected previously then click "Apply".

This will remove all restore points except the new one you just created.

However

you really should consider doing this to really ensure your system is clean.

Please read and follow the instructions provided here:
Pre- HJT Post Instructions

When ready please post your logs here:
Malware Removal - HijackThis Logs

Someone will be happy to assist you further with cleaning your system.

During this scan and cleanup process you should not install any other software unless requested to do so.
Link to post
Share on other sites

  • 3 weeks later...
Never be fixed? It will be, Marcin is surely looking into it...

Don't be so sure, Tigger.

I PM'd Marcin about this and since he can't duplicate the issue, he claims it's "system specific" and "not likely to be fixed". Too bad, as MBAM is a nifty program, but not worth purchasing if it doesn't work completely on ALL systems, IMO. I have a laptop and a desktop and they both have the same issue (XP SP3 Home.)

For now, I'll use the free verson of MBAM as a second opinion to SAS.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.