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Probable Bootkit Whistler infection

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I am having a problem with my Toshiba Satellite LD505 laptop. Problems include google redirections to spam sites and splogs as well as very slow upload speeds. This problem has been occurring for me for a couple of months now. I was using Free AVG as protection until about six months ago but switched over to the free version of Avast. I also have Malwarebytes installed as well. Both are run manually once a week, doing a manual update of program as well as the definition databases as well before hand. I was running Windows 7, manually updated daily, but just whipped the hard drive and reinstalled Vista, the OS that shipped with the laptop, in an attempt to resolve the issue.

Both Avast and Malwarebytes, running the most detailed scans that I can get them to report the system clean.

Some Google'ing for some of the google redirection urls finally drop me in this thread over at bleepingcomputer:


What got me looking at that is that the problem continued on after the hard drive wipe so I;m now assuming that the MBR was affected as well. From that thread, I believe I'm looking at Bootkit Whistler.

The problem is that I can;t get rid of it.

Per the sticky:

Ran defogger. Ran fine with no errors presented, no errors in the logs, and got the Finshed popup. :P

Running GMER Rootkit Scanner causes a blue screen and dumps memory. Windows will not allow me access to the minidump with a denied error and the other two files mentioned in the report are in unaccessable directories.

Ran Malwarebytes with 5519 database and full scan selected. Log attached.

I ran the bootkit remover as administrator that was linked to in another thread but that appeared not to help. Log below:

Bootkit Remover

© 2009 eSage Lab


Program version:

OS Version: Microsoft Windows Vista Home Premium Edition Service Pack 1 (build 6

001), 32-bit

System volume is \\.\C:

\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`5dd00000

Boot sector MD5 is: 0ec6b2481fc707d1e901dc2a875f2826

Size Device Name MBR Status


232 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


Press any key to quit...



edit: Also including a log of a TDSSKiller scan that I ran.




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Since you wiped the computer, the first step would be to reset your router if you use one and see if that resolves the issue. Malware usually does not survive a reformat.

To reset your router, typically you will have to push the reset button for about 10 seconds with the router powered off. If you are not sure how to do this, please let me know what router you are using.

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