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Hello, my PC is running very slow, I have done all the usual to repair but my anti-virus programs as well as malwarebytes does not seem to be recognizing the intrusion. I have had this happen before (about 2 years) ago and you helped me with the issue doing several scans using several different downloads. Can you help again? What do you need me to do?

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  • 2 weeks later...
  • Staff

Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post DDS.txt directly into your reply.

What symptoms of infection are you experiencing?

Next, please run the PCPitstop Full Tests here. When the tests are complete, a results page will pop up. Copy and paste the URL of the Results screen and post it here for me.

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  • 3 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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