follow-up with "Read" problem with free version

[MDYoung]

Here is the original post for the problems I'm having:

I've lately come across a problem with Malware Bytes [as in started occurring a few weeks ago but I never got around to asking on these boards]. When I right-click a folder to scan its contents, MB runs fine, sends back a clean report, and files a log. However, when I close the program afterward, I get the following message:

The instruction at "0x10002737" referenced memory at "0x00000000". The memory could not be "read".

Now, I ran Defogger. Then DDS, then GMER Rootkit Scanner, the files for each of which I have attached.

DDS.txt

Attach.zip

ark.txt

[MDYoung]

I've run MBAM clean to uninstall and reinstall the latest versio0n with updates per directions given to me at "Read" problems with free version with the same result of the above memory read error at close.

I've run memtest to see if I have problems with bad memory, and after running for 6 hours had no memory problems reported. I've run SuperAntiSpyware, Spybot, McAfee Security Suite [prior to reinstalling WinXP a couple of weeks ago, I'd been running Avast which also found nothing since this MBAM memory problem had arisen sometime back in November or early December], Panda Online [just on the off chance an off-site AV might find something. Nada blasted thing has been found. I've also run HijackThis [which I've attached this time around].

Still confused about the whole thing. Any help would be much appreciated. Thanks.

hijackthis.log

[AdvancedSetup]

The links you provide do not work just to let you know.

My suggestion would be to fully uninstall the McAfee Anti-Virus temporarily. Then re-install MBAM again but without the McAfee Anti-Virus and see how that works and let me know please.

[MDYoung]

The links you provide do not work just to let you know.

My suggestion would be to fully uninstall the McAfee Anti-Virus temporarily. Then re-install MBAM again but without the McAfee Anti-Virus and see how that works and let me know please.

I uninstalled McAfee and ran mbam.clean, then reinstalled. On updating the files, MBAM crashed and sent an error report. I ran MBAM after rebooting and it came back clean but still gave me the memory read error on closing.

[AdvancedSetup]

Please send an email to support@malwarebytes.org and they will assist you with this further.

Thank you

[TeMerc]

User being assisted in tech support, closing ticket