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Wow account hacked, please check for keylogger


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I initially changed my wow account and email info on this pc after realizing it had been hacked, and it got changed again, so I'm pretty sure there is a keylogger on this PC.

I changed everything again on another pc and so far it hasnt been recompromized.

Ive run MSE, CCleaner, and am now running malware bytes, but so far no threats have been detected.

I deleted my entire addon folder for wow to be safe.

Any further advice would be greatly appreciated.

here is my hijackthis log

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 11:02:13 AM, on 1/9/2011

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16700)

Boot mode: Normal

Running processes:

C:Program Files (x86)Windows Media Playerwmplayer.exe

C:UsersBlakeAppDataLocalGoogleChromeApplicationchrome.exe

C:UsersBlakeAppDataLocalGoogleChromeApplicationchrome.exe

C:UsersBlakeAppDataLocalGoogleChromeApplicationchrome.exe

C:Program Files (x86)Malwarebytes' Anti-Malwarembam.exe

C:UsersBlakeAppDataLocalGoogleChromeApplicationchrome.exe

C:UsersBlakeAppDataLocalGoogleChromeApplicationchrome.exe

C:Program Files (x86)Trend MicroHiJackThisHiJackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =

R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =

R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page = C:WindowsSysWOW64blank.htm

R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program Files (x86)Common FilesAdobeAcrobatActiveXAcroIEHelperShim.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:Program Files (x86)Microsoft OfficeOffice12GrooveShellExtensions.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:Program Files (x86)Common FilesMicrosoft SharedWindows LiveWindowsLiveLogin.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:Program Files (x86)SkypeToolbarsInternet Explorerskypeieplugin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program Files (x86)Javajre6binjp2ssv.dll

O4 - HKLM..Run: [startCCC] "C:Program Files (x86)ATI TechnologiesATI.ACECore-StaticCLIStart.exe" MSRun

O4 - HKLM..Run: [GrooveMonitor] "C:Program Files (x86)Microsoft OfficeOffice12GrooveMonitor.exe"

O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program Files (x86)AdobeReader 9.0ReaderReader_sl.exe"

O4 - HKLM..RunOnce: [Malwarebytes' Anti-Malware] C:Program Files (x86)Malwarebytes' Anti-Malwarembamgui.exe /install /silent

O4 - HKCU..Run: [steam] "C:Program Files (x86)SteamSteam.exe" -silent

O4 - HKCU..Run: [sidebar] C:Program FilesWindows Sidebarsidebar.exe /autoRun

O4 - HKCU..Run: [NVIDIA nTune] C:Program Files (x86)NVIDIA CorporationnTunenTuneCmd.exe resetprofile

O4 - HKUSS-1-5-19..Run: [sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUSS-1-5-19..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUSS-1-5-20..Run: [sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUSS-1-5-20..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User 'NETWORK SERVICE')

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:Windowssystem32GPhotos.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~2MICROS~2Office12EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~2MICROS~2Office12ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~2MICROS~2Office12ONBttnIE.dll

O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:Program Files (x86)SkypeToolbarsInternet Explorerskypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:Program Files (x86)SkypeToolbarsInternet Explorerskypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~2MICROS~2Office12REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:program files (x86)common filesmicrosoft sharedwindows livewlidnsp.dll

O10 - Unknown file in Winsock LSP: c:program files (x86)common filesmicrosoft sharedwindows livewlidnsp.dll

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:Program Files (x86)Microsoft OfficeOffice12GrooveSystemServices.dll

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:Program Files (x86)SkypeToolbarsInternet Explorerskypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:PROGRA~2COMMON~1SkypeSKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:Program Files (x86)Windows LivePhoto GalleryAlbumDownloadProtocolHandler.dll

O23 - Service: @%SystemRoot%system32Alg.exe,-112 (ALG) - Unknown owner - C:WindowsSystem32alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:Windowssystem32atiesrxx.exe (file missing)

O23 - Service: @%SystemRoot%system32efssvc.dll,-100 (EFS) - Unknown owner - C:WindowsSystem32lsass.exe (file missing)

O23 - Service: @%systemroot%system32fxsresm.dll,-118 (Fax) - Unknown owner - C:Windowssystem32fxssvc.exe (file missing)

O23 - Service: Google Updater Service (gusvc) - Google - C:Program Files (x86)GoogleCommonGoogle UpdaterGoogleUpdaterService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:Windowssystem32lsass.exe (file missing)

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:Program FilesCommon FilesLogiShrdBluetoothlbtserv.exe

O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:Windowssystem32spoolDRIVERSx643lxddserv.exe

O23 - Service: lxdd_device - - C:Windowssystem32lxddcoms.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:WindowsSystem32msdtc.exe (file missing)

O23 - Service: @%SystemRoot%System32netlogon.dll,-102 (Netlogon) - Unknown owner - C:Windowssystem32lsass.exe (file missing)

O23 - Service: Performance Service (nTuneService) - NVIDIA - C:Program Files (x86)NVIDIA CorporationnTunenTuneService.exe

O23 - Service: LabSim Configuration and Security (OrbisClient.Services) - Unknown owner - C:Program Files (x86)TestOutOrbisOrbisClient.Services.exe

O23 - Service: PnkBstrA - Unknown owner - C:Windowssystem32PnkBstrA.exe

O23 - Service: @%systemroot%system32psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:Windowssystem32lsass.exe (file missing)

O23 - Service: @%systemroot%system32Locator.exe,-2 (RpcLocator) - Unknown owner - C:Windowssystem32locator.exe (file missing)

O23 - Service: @%SystemRoot%system32samsrv.dll,-1 (SamSs) - Unknown owner - C:Windowssystem32lsass.exe (file missing)

O23 - Service: @%SystemRoot%system32snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:WindowsSystem32snmptrap.exe (file missing)

O23 - Service: @%systemroot%system32spoolsv.exe,-1 (Spooler) - Unknown owner - C:WindowsSystem32spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%system32sppsvc.exe,-101 (sppsvc) - Unknown owner - C:Windowssystem32sppsvc.exe (file missing)

O23 - Service: Steam Client Service - Valve Corporation - C:Program Files (x86)Common FilesSteamSteamService.exe

O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:Program Files (x86)Common FilesAdobeSwitchBoardSwitchBoard.exe

O23 - Service: @%SystemRoot%system32ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:Windowssystem32UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%system32vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:Windowssystem32lsass.exe (file missing)

O23 - Service: @%SystemRoot%system32vds.exe,-100 (vds) - Unknown owner - C:WindowsSystem32vds.exe (file missing)

O23 - Service: @%systemroot%system32vssvc.exe,-102 (VSS) - Unknown owner - C:Windowssystem32vssvc.exe (file missing)

O23 - Service: @%SystemRoot%system32WatWatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:Windowssystem32WatWatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%system32wbengine.exe,-104 (wbengine) - Unknown owner - C:Windowssystem32wbengine.exe (file missing)

O23 - Service: @%Systemroot%system32wbemwmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:Windowssystem32wbemWmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%Windows Media Playerwmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:Program Files (x86)Windows Media Playerwmpnetwk.exe (file missing)

--

End of file - 9352 bytes

As i am waiting for malwarebytes to scan, MSE has popped up a security warning

exploit: java/cve-2010-0840.A

C:UsersBlakeAppDataLocalLowSunJavaDeploymentcache6.032614d4360-714d1fdb->dogs/mian.class

i chose to remove it.

what steps past that should i take to ensure safety?

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  • 2 weeks later...
  • Staff

Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post DDS.txt directly into your reply.

You may want to consider adding an Authenticator to your accounts and converting your account to a battle.net account. The former is a RSA hard token that works with WoW; it generates a new six-digit key every 30 seconds (Blizzard Authenticator FAQ). The latter ties an account permanently to an e-mail address (What is the Battle.net Account?).

Change your passwords to hard to crack passwords. Use this Password Strength Checker by Microsoft. How does your current password rate?

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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