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Malwarebyte's keeps crashing

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Hi there,

I seem to have cought a Trojan (TR/Dldr.Agent.fazy) and I was told to try to get more details by using Malewarebyte's. My problem is that it keeps crashing. I searched this forum but the entries don't seem to match. Tried to fix it like you suggested in this thread:


but it only crashed even earlier afterwards. Maybe you have an idea on what i could try? Here's the problem in details:

I'm using Windows XP, 32 bit.

I start a full scan with Malewarebyte's and it finds 21 infected files during the first minutes at the "system" partition. Then it goes on and after around 5 minutes the programm totally crashes, with no chance to get hold of any further information on what was happening so far. First time that happened was the first time I ever used it and after there was no more progress following "time: 6 minutes 41 secons", I waited for another 40 minutes, before I got the "no feedback" notification at the top of the window (is it called like this? The term in German is "(keine R

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thanks for trying - but unfortunately, I don't see, how the links could help me. The first two links seem to describe different problems (mine is crashing while avira ist turned off and I don't have any problems with bluescreen) and the third askes me to do what I already did following the link in my first post, but that didn't help either...

But thanks for trying, the more ideas the bigger the chance something will work out!

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Hello, and welcome to Malwarebytes.org

You can follow the directions below and someone will assist you with running scans on your system to see if they can detect anything.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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