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Possible infection

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I am new to this forum so let me know if I am in the wrong section. I was checking a Win2003 server when I noticed some strange actions. I ran AVG 8.5 scan and didn't find anything. I tried to download Malwarebytes and it wouldn't do it. I put a copy on from my usb key and it stopped running on a file c:\windows\temp\hlktmp. I tried to remove it and it said it was in use by another program. Looked the file up on your fourm and read the topics but couldn't download any of the fix files except combofix which it said not to run unless directed by a malware professional. I am not sure what is infecting the computer as no fake av or other screens popup.

The computer mostly runs normally, but it crashes the main app regularly. The app restarts ok but the problem resulted in me taking the above steps.

Thanks in advance for your help.


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