702Zach715 Posted January 6, 2011 ID:370470 Share Posted January 6, 2011 Ive used Mbam a few times i run the Quick Scan option, let it do its thing then restart the computer, then i reopen it and delete the stuff from the Quarantine, and then i restart my laptop eventually and now it does boot up at all(windows 7), it gives me 2 options start windows normally(just stays on loading screen, eventually restarts the computer and goes into the other option), and Startup repair(recommended), and it will stay on that for days? Im assuming now, that i should delete the stuff from the Quarantine. What can i do to get my computer working again without sending the hd in and losing my stuff? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 6, 2011 Root Admin ID:370477 Share Posted January 6, 2011 Hello , and welcome to Malwarebytes.orgPlease print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available.After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org Link to post Share on other sites More sharing options...
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