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Malwarebytes Runtime Error


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when i start mbam i get this error:

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vbAccelerator SGrid II Control

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Run-time error '0'

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OK

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Malwarebytes' Anti-Malware

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Run-time error '440':

Automation error

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OK

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i have windows XP home

and i tried everything, removed with the tool and reinstalled

please help

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  • 3 weeks later...

Hello and welcome to the forum. To get help, please follow the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936

and post your logs here: http://www.malwarebytes.org/forums/index.php?showforum=7

One of the experts will assist you with cleaning up your PC and getting it in working order.

Please make sure you don't run any other tools or scanners without the direct instructions of the expert who assists you as this can actually make their job more difficult. I hope I was helpful. Good luck and safe surfing.

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  • Root Admin

Yes, as exile360 says. Do your best to follow the directions here and someone will assist you further as needed.

Hello and Welcome to Malwarebytes.org

Please read and follow the instructions provided here: Pre- HJT Post Instructions

When ready please post your logs here: Malware Removal - HijackThis Logs

Someone will be happy to assist you further with cleaning your system.

During this scan and cleanup process you should not install any other software unless requested to do so.

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I got this same error tonight for the first time and have been running version 1.30 for a couple of weeks now with no problems. After reading everything here, I uninstalled the program, rebooted, then cleaned the registry with a few cleaners (Ace Utilities, CCleaner, RegVac and TuneUp Utilities 2008). Ace Utilities was the only program that found any keys and I deleted them. I then re-installed the program and it is running fine now. Must have been a fluke as the keys Ace Utilities found were the usual stuff (MUICache entries, etc.) Today I did install and had SUPERAntiSpyware running earlier today but disabled that after I has the error. Maybe both of them running at the same time can cause problems?

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