Jump to content

Malware I Think

Recommended Posts


I wanted to report that Malwarebytes found two entries

when doing a quick scan on my computer.

Both were named: PUM.Hijack.Run (registry data)

I did not quarantine them, but removed them. Luckily it allowed

me to restart my computer and I though my computer would return

to its original state. It did not.

What happened to my computer before I noticed this malicious


I am no longer able to turn off my computer and only the log

off button is available in Start. When I right click on Start

I get the dreaded 'this operation has been canceled due to

restrictions in effect on this computer. Please contact your

system administrator'.

I am not sure who is the system administrator as I thought I

was. It is a personal computer and used at home.

Any suggestions for me. I am unable to create a restore point

and I am unable to bring up Run. That is not the case. I did another

scan and nothing malicious was found on my computer.

How did I think I got this problem?

I downloaded the free key that was offered by Meegaleecher.net for the program System Tweaker 2011.

When I used it I changed a box to within the program to default settings and my problems began there

or might have started just because I downloaded this program.

I am at a total loss as to how to turn off my computer without using the power button.

I am also afraid to try to log off the computer.

Any advice would be helpful as this is the first time I have ever asked for any help. I

have bookmarked this site and will check in periodically ... I am truly flustered.



Link to post
Share on other sites

  • Root Admin

Hello , and welcome to Malwarebytes.org

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.