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Problems with a trojan


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I'm not sure if this is the correct forum, but after some googling I found this forum and this is where another user posted his MBAM logs whilst asking about an issue he was having with a trojan he was unable to remove. I'll post my logs.

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 5449

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18882

04/01/2011 02:25:12

mbam-log-2011-01-04 (02-25-12).txt

Scan type: Full scan (C:\|)

Objects scanned: 397956

Time elapsed: 1 hour(s), 16 minute(s), 46 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 9

Files Infected: 4

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

c:\programdata\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\Users\tom\AppData\Roaming\clickpotatolite (Adware.ClickPotato) -> Delete on reboot.

c:\program files (x86)\clickpotatolite (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\program files (x86)\clickpotatolite\bin (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\program files (x86)\clickpotatolite\bin\10.0.624.0 (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\program files (x86)\clickpotatolite\bin\10.0.624.0\firefox (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\program files (x86)\clickpotatolite\bin\10.0.624.0\firefox\extensions (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\program files (x86)\clickpotatolite\bin\10.0.624.0\firefox\extensions\plugins (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\programdata\microsoft\Windows\start menu\Programs\clickpotato (Adware.ClickPotato) -> Quarantined and deleted successfully.

Files Infected:

c:\program files (x86)\clickpotatolite\bin\10.0.624.0\clickpotatolitesahook.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\program files (x86)\sgl anti-cheat\SGLAC.exe (Spyware.PWS) -> Quarantined and deleted successfully.

c:\program files (x86)\sgl anti-cheat\sglhook148.dll (Spyware.PWS) -> Quarantined and deleted successfully.

c:\Users\tom\AppData\LocalLow\Sun\Java\deployment\cache\6.0\53\65c2aaf5-1fd46086 (Trojan.Cycler) -> Quarantined and deleted successfully.

The "trojan.cycler" at the bottom is the issue. I've removed it before but it returns on reboot.

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Hello jaguar88! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Step 1

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 2

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

  1. JavaRa log
  2. Malwarebytes' Anti-Malware log

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Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 5455

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18882

04/01/2011 11:26:11

mbam-log-2011-01-04 (11-26-11).txt

Scan type: Quick scan

Objects scanned: 155877

Time elapsed: 2 minute(s), 38 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

JavaRa 1.16 Removal Log. Report follows after line. ------------------------------------ The JavaRa removal process was started on Tue Jan 04 11:20:52 2011

Found and removed: C:\Users\tom\AppData\LocalLow\Sun\Java\jre1.6.0_11 Found and removed: C:\Users\tom\AppData\LocalLow\Sun\Java\jre1.6.0_15 Found and removed: C:\Users\tom\AppData\LocalLow\Sun\Java\jre1.6.0_17 Found and removed: C:\Users\tom\AppData\LocalLow\Sun\Java\jre1.6.0_19 Found and removed: C:\Users\tom\AppData\LocalLow\Sun\Java\jre1.6.0_20 Found and removed: C:\Users\tom\AppData\LocalLow\Sun\Java\jre1.6.0_21 Found and removed: C:\Users\tom\AppData\LocalLow\Sun\Java\jre1.6.0_22

I've noted that the trojan now seems to be gone, which is odd as I've done nothing differently from the last scans.

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