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I keep getting unwanted "redirects" for both IE8 & FireFox despite using Malwarebytes (DB Version 5409) & McAfee Anti Virus with the most current signature. Per the "what do I do now instructions" I'm pasting & attaching the requested log files. My ark.txt file is null, but I assume that's because the tool found no issues. I would greatly appreciate assistance with regards to next steps that can isolate & remove the hiddeen virus. Thanks!!!


DDS (Ver_10-12-12.02) - NTFS_AMD64

Run by Brian at 20:03:12.56 on Tue 12/28/2010

Internet Explorer: 8.0.7600.16385

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4055.1275 [GMT -6:00]

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

============== Running Processes ===============



C:\Windows\system32\svchost.exe -k DcomLaunch


C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService


C:\Program Files\Dell\DellDock\DockLogin.exe

C:\Windows\system32\svchost.exe -k NetworkService


C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\DirecTV\DirecTV\Kernel\DMP\CLDTVHNService.exe

C:\Program Files (x86)\Common Files\Dell\MySQL\bin\mysqld.exe

C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe

c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe

C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe



C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE


C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe

C:\Program Files (x86)\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe



C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation


C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe




C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files (x86)\Windows Live\Family Safety\fsui.exe

C:\Program Files (x86)\OLYMPUS\OLYMPUS Master 2\MMonitor.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\Quicken\bagent.exe

C:\Program Files (x86)\D-Link\D-Link DWA-556 Xtreme N PCIe Desktop Adapter\wirelesscm.exe

C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet



C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe

C:\Program Files (x86)\TrueCrypt\TrueCrypt.exe


C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroBroker.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe


C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\McAfee\Core\mchost.exe

C:\Program Files\McAfee\VirusScan\mcods.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe






============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uStart Page = hxxp://search.yahoo.com/search?fr=mcafee&p=

uwindow title =

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~2\mcafee\sitead~1\mcieplg.dll

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\PROGRA~1\mcafee\msk\mskapbho.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

BHO: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - No File

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20101228063319.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~2\mcafee\sitead~1\mcieplg.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~2\mcafee\sitead~1\mcieplg.dll

TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File

uRun: [OM2_Monitor] "C:\Program Files (x86)\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [QuickenScheduledUpdates] C:\Program Files (x86)\Quicken\bagent.exe

mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m

mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [OM2_Monitor] "C:\Program Files (x86)\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" /OM

mRun: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot

mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe

mRunOnce: [sTToasterLauncher] C:\program files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe

StartupFolder: C:\Users\Brian\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WIRELE~1.LNK - C:\Program Files (x86)\D-Link\D-Link DWA-556 Xtreme N PCIe Desktop Adapter\wirelesscm.exe

uPolicies-explorer: DisallowRun = 1 (0x1)

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 2 (0x2)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

Trusted Zone: internet

Trusted Zone: mcafee.com

Trusted Zone: motive.com\pattta.att

Trusted Zone: motive.com\patttbc.att

Trusted Zone: ntrs.com

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

IFEO: image file execution options - svchost.exe

BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\MSKAPB~1.DLL

BHO-X64: McAfee Phishing Filter - No File

BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20101104040233.dll

BHO-X64: scriptproxy - No File

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\x64\mcieplg.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\x64\mcieplg.dll

TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

TB-X64: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File

mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

mRun-x64: [fssui] "C:\Program Files (x86)\Windows Live\Family Safety\fsui.exe" -autorun

IFEO-X64: image file execution options - svchost.exe

Hosts: safebrowsing-cache.google.com

Hosts: urs.microsoft.com

Hosts: www.securesoftwarebill.com

Hosts: secure-plus-payments.com

Hosts: www.secure-plus-payments.com

Note: multiple HOSTS entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - C:\Users\Brian\AppData\Roaming\Mozilla\Firefox\Profiles\mhmfunys.default\

FF - prefs.js: browser.search.selectedEngine - Secure Search

FF - prefs.js: browser.startup.homepage - hxxp://search.yahoo.com/search?fr=mcafee&p=

FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=

FF - prefs.js: network.proxy.type - 0

FF - component: C:\Program Files (x86)\McAfee\SiteAdvisor\components\McFFPlg.dll

FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\\npGoogleOneClick8.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext

FF - Ext: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - C:\Program Files (x86)\McAfee\SiteAdvisor

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2010-7-22 529128]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-1-21 55280]

R1 JSWPSLWF;JumpStart Wireless Filter Driver;C:\Windows\System32\drivers\jswpslwfx.sys [2010-1-30 26624]

R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\System32\drivers\mfenlfk.sys [2010-7-22 75032]

R1 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2010-7-22 283360]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]

R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-1-21 92160]

R2 Apache2.2;Remote Access Media Server;C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe [2008-12-10 24636]

R2 CLDTVHNService;CLDTVHNService;C:\Program Files (x86)\DirecTV\DirecTV\Kernel\DMP\CLDTVHNService.exe [2009-9-17 75048]

R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]

R2 dsl-db;Remote Access DB;C:\Program Files (x86)\Common Files\Dell\MySQL\bin\mysqld.exe [2009-6-10 5730304]

R2 dsl-fs-sync;Remote Access File Sync Service;C:\Program Files (x86)\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe [2009-7-21 189680]

R2 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-11-27 48488]

R2 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2009-8-5 1493352]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-7-22 355440]

R2 McMPFSvc;McAfee Personal Firewall Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-7-22 355440]

R2 McNaiAnn;McAfee VirusScan Announcer;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-7-22 355440]

R2 McProxy;McAfee Proxy Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-7-22 355440]

R2 McShield;McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2010-7-22 200056]

R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2010-7-22 245352]

R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe [2010-7-22 149032]

R2 ntk_dtv;ntk_dtv;C:\Program Files (x86)\DirecTV\DirecTV\Kernel\DMP\ntk_dtv_64.sys [2009-9-17 82416]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-1-21 656624]

R2 uvnc_service;UltraVNC Server;C:\ProgramData\UltraVNC\winvnc.exe -service --> C:\ProgramData\UltraVNC\winvnc.exe -service [?]

R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2010-7-22 62800]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-1-21 56344]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-1-21 233984]

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-1-21 320040]

R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2010-7-22 190136]

R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2010-7-22 441328]

R3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2010-7-22 94864]

R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\System32\drivers\nvhda64v.sys [2010-1-21 84512]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-30 135664]

S3 jswpsapi;Jumpstart Wifi Protected Setup;C:\Program Files (x86)\D-Link\D-Link DWA-556 Xtreme N PCIe Desktop Adapter\jswpsapi.exe [2010-1-30 954368]

S3 LVUSBS64;Logitech USB Monitor Filter;C:\Windows\System32\drivers\LVUSBS64.sys [2007-10-12 50072]

S3 netr28x;Linksys WPC600N/WMP600N Wireless-N Card Driver for Vista;C:\Windows\System32\drivers\netr28x.sys [2009-6-19 712704]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-4-19 50688]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-2-26 1255736]

=============== Created Last 30 ================

2010-12-28 12:33:19 24376 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\Scriptff.dll

2010-12-15 03:48:04 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2010-12-15 03:48:04 2048 ----a-w- C:\Windows\System32\tzres.dll

2010-12-02 02:27:20 -------- d-----w- C:\Users\Brian\AppData\Roaming\Malwarebytes

2010-12-02 02:26:57 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys

2010-12-02 02:26:57 -------- d-----w- C:\PROGRA~3\Malwarebytes

2010-12-02 02:26:54 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys

2010-12-02 02:26:54 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

==================== Find3M ====================

2010-11-27 19:32:17 103784 ----a-w- C:\Users\Brian\GoToAssistDownloadHelper.exe

2010-11-04 06:35:53 1194496 ----a-w- C:\Windows\System32\wininet.dll

2010-11-04 06:31:34 57856 ----a-w- C:\Windows\System32\licmgr10.dll

2010-11-04 05:52:17 978944 ----a-w- C:\Windows\SysWow64\wininet.dll

2010-11-04 05:48:36 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll

2010-11-04 05:16:14 482816 ----a-w- C:\Windows\System32\html.iec

2010-11-04 04:41:26 386048 ----a-w- C:\Windows\SysWow64\html.iec

2010-11-04 04:35:37 1638912 ----a-w- C:\Windows\System32\mshtml.tlb

2010-11-04 04:08:54 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2010-11-02 05:18:17 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll

2010-11-02 05:17:38 473600 ----a-w- C:\Windows\System32\taskcomp.dll

2010-11-02 05:17:38 1169408 ----a-w- C:\Windows\System32\taskschd.dll

2010-11-02 05:16:53 1114624 ----a-w- C:\Windows\System32\schedsvc.dll

2010-11-02 05:10:47 464384 ----a-w- C:\Windows\System32\taskeng.exe

2010-11-02 05:10:32 285696 ----a-w- C:\Windows\System32\schtasks.exe

2010-11-02 04:40:36 496128 ----a-w- C:\Windows\SysWow64\taskschd.dll

2010-11-02 04:40:36 305152 ----a-w- C:\Windows\SysWow64\taskcomp.dll

2010-11-02 04:34:44 192000 ----a-w- C:\Windows\SysWow64\taskeng.exe

2010-11-02 04:34:33 179712 ----a-w- C:\Windows\SysWow64\schtasks.exe

2010-10-20 05:20:01 46080 ----a-w- C:\Windows\System32\atmlib.dll

2010-10-20 04:54:18 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2010-10-20 03:09:15 3124224 ----a-w- C:\Windows\System32\win32k.sys

2010-10-20 03:05:46 367104 ----a-w- C:\Windows\System32\atmfd.dll

2010-10-20 02:58:41 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll

2010-10-16 05:23:13 112000 ----a-w- C:\Windows\System32\consent.exe

2010-10-16 05:19:41 395776 ----a-w- C:\Windows\System32\webio.dll

2010-10-16 04:36:10 314368 ----a-w- C:\Windows\SysWow64\webio.dll

2010-10-14 03:28:54 9984 ----a-w- C:\Windows\System32\drivers\mfeclnk.sys

2010-10-14 03:28:54 94864 ----a-w- C:\Windows\System32\drivers\mferkdet.sys

2010-10-14 03:28:54 75032 ----a-w- C:\Windows\System32\drivers\mfenlfk.sys

2010-10-14 03:28:54 62800 ----a-w- C:\Windows\System32\drivers\cfwids.sys

2010-10-14 03:28:54 529128 ----a-w- C:\Windows\System32\drivers\mfehidk.sys

2010-10-14 03:28:54 441328 ----a-w- C:\Windows\System32\drivers\mfefirek.sys

2010-10-14 03:28:54 283360 ----a-w- C:\Windows\System32\drivers\mfewfpk.sys

2010-10-14 03:28:54 190136 ----a-w- C:\Windows\System32\drivers\mfeavfk.sys

2010-10-14 03:28:54 121248 ----a-w- C:\Windows\System32\drivers\mfeapfk.sys

============= FINISH: 20:04:03.42 ===============

Malwarebytes' Anti-Malware


Database version: 5409

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

12/28/2010 6:51:49 PM

mbam-log-2010-12-28 (18-51-49).txt

Scan type: Full scan (C:\|I:\|)

Objects scanned: 427315

Time elapsed: 1 hour(s), 39 minute(s), 25 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)


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  • Staff

Hi and welcome to Malwarebytes.

Please visit this webpage for instructions for running ComboFix:


  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.


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Chris, I followed your instructions (cut/paste the run command) but I get the same error. ComboFix after completing stage 50 forces a re-start on my machine before it tries to generate the report. I've got my FW/AV shut off but I wonder if other programs which auto start as part of my boot up process are interfering with the tool. Is there possibly another tool similar to ComboFix that we can try using to see if we have better luck? Thanks for all your help.


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1. Very important: First disconnect your computer from the internet.

2. Router Reset: Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).

3. Reset the IP/DNS settings of your interent connection:

  • Go to Start -> Control Panel -> Double click on Network Connections.
  • Right click on your default connection (usually Local Area Connection or Wireless Network Connection) and select Properties.
  • Select the General tab.
  • Double click on Internet Protocol (TCP/IP).
    • Under General tab:
      • Select "Obtain an IP address automatically".
      • Select "Obtain DNS server address automatically".

    [*]Click OK twice to save the settings.

    [*]Reboot if you had to change any setting.

4. Flush the DNS cache:

  • Click the Start logo in the bottom left corner of the screen
  • Click on Run
  • In the command window copy/paste the following:
    ipconfig /flushdns

  • Then hit enter.
  • Exit the command window.

5. Reconnect: Once you have followed all the above steps you can reconnect your computer to the internet.

See if the redirects persist.

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Hi Brian,

My apologies for the delay.

  • Download the file TDSSKiller.zip and extract it into a folder on the infected PC.
  • Execute the file TDSSKiller.exe by double-clicking on it.
  • Wait for the scan and disinfection process to be over.
  • When its work is over, the utility prompts for a reboot to complete the disinfection.

By default, the utility outputs runtime log into the system disk root directory (the disk where the operating system is installed, C:\ as a rule).

The log is like UtilityName.Version_Date_Time_log.txt.

for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt.

Please post that log here.

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Please update MBAM, run a Quick Scan, and post its log.

Next, please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

  1. Tick the box next to YES, I accept the Terms of Use.
  2. Click Start
  3. When asked, allow the ActiveX control to install
  4. Click Start
  5. Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  6. Click Scan
    Wait for the scan to finish
  7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  8. Copy and paste that log as a reply to this topic

Next, download my Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me know how things are running now and what issues remain.


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Per your request



Malwarebytes' Anti-Malware


Database version: 5525

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

1/15/2011 10:12:34 AM

mbam-log-2011-01-15 (10-12-34).txt

Scan type: Quick scan

Objects scanned: 185351

Time elapsed: 2 minute(s), 27 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)


ESETSmartInstaller@High as CAB hook log:

OnlineScanner64.ocx - registred OK

OnlineScanner.ocx - registred OK


Results of screen317's Security Check version 0.99.7

Windows 7 (UAC is enabled)

Internet Explorer 8


Antivirus/Firewall Check:

Windows Firewall Enabled!

ESET Online Scanner v3

McAfee SecurityCenter

WMI entry may not exist for antivirus; attempting automatic update.


Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware

Java 6 Update 22

Adobe Flash Player

Adobe Reader 9.4.1

Out of date Adobe Reader installed!

Mozilla Firefox (3.6.13)


Process Check:

objlist.exe by Laurent

``````````End of Log````````````

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Yes, it's still happening. The virus must be well hidden. A possible clue, I loaded Firefox thinking I could get away from the redirects but it's happening there as well. Possibly hidden somewhere in the bookmarks that I transferred from IE8 to Firefox. I know a Beta's available for IE9. Do you think if I upgraded from IE8 to IE9 that the virus would remain?


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Yes it would remain.

Grab a fresh copy of ComboFix and save it to your Desktop. Before you download it, rename it to BHWheaton.com

Do not run it yet.

Please reboot to Safe Mode (tap the F8 key just before Windows starts to load and select the Safe Mode option from the menu).

Now click Start --> Run, and enter this command exactly as shown:

"%userprofile%\desktop\BHWheaton.com" /killall

Press Enter.

When prompted to reboot, reboot back into Safe Mode and allow ComboFix to generate its report. Let me know if it still wont run to completion and what happens when it stalls.

If no joy, please download the HostsXpert.

[*]Extract the HostsXpert.zip by doing the following:

[*]Right-click HostsXpert.zip and select extract all

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  • 2 weeks later...


The redirects have completely stopped. I wanted to wait a little bit before providing you with this update just to be 100% sure. Is it possible that an updated McAfee signature file finally found & eliminated the virus that was causing me all the problems? Bottom line - it looks like my computer is back to normal and I greatly appreciate the time you invested to try and help me find the root cause. Thanks!!!


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Could be. Who knows at this point. Glad to hear things sorted themselves out!

Navigate to Start --> Run, and type Combofix /uninstall in the box that appears. Click OK afterward. Notice the space between the X and the /uninstall

This uninstalls all of ComboFix's components.

Delete SecurityCheck.

Restart your computer and let me know what issues remain.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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