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error with no code


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Please provide following details, so that someone may be able to assist you:

  • 1. OS version including 32/64-bit (including system local)
    2. Installed Security Product(s) including Firewall and Program Versions
    3. MBAM version (current 1.50) (Free or Pro)
    4. Definition version (current 5351)
    5. Do you use a router to connect to Internet
    6. How much Ram is installed

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Please provide following details, so that someone may be able to assist you:

  • 1. OS version including 32/64-bit (including system local)
    2. Installed Security Product(s) including Firewall and Program Versions
    3. MBAM version (current 1.50) (Free or Pro)
    4. Definition version (current 5351)
    5. Do you use a router to connect to Internet
    6. How much Ram is installed

Vista

3.0 GB

I use a router to connect

Norton 360 Premiere

MBAM Pro 1.5

definition 5349

32 bit OS

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Thanks for that info.... Does it get stuck in a particular file or folder?

Greetings :rolleyes:

Please do the following to see if it corrects the problem:

  • Open Malwarebytes' Anti-Malware and click on the Settings tab and select Scanner Settings
  • Uncheck Enable advanced heuristics engine. (Heuristics.Shuriken)
  • Try another Quick Scan to see if it now works correctly

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