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Much appreciated help needed


stomp3r

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Hi my sister recently started having issues with her pc so i recomended running a scan with malwarebytes, the results were

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18975

14/12/2010 12:53:32

mbam-log-2010-12-14 (12-53-32).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)

Objects scanned: 275044

Time elapsed: 2 hour(s), 32 minute(s), 45 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 1

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

C:\Program Files\PersonSecurity (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

Files Infected:

C:\Program Files\PersonSecurity\psecurity.exe (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

even though the log is stating that the issue was deleted im still concerned that there might still be something lingering, only recently shes been getting messages when shes using yahoo stating something like "you have been disconnected from yahoo because you are connected from a different computer or devise".

because of the Christmas season aswell shes been using her card details when buying items online and now shes afraid to carry on doing so,

ive done some aditionall scans with hijackthis / run the defogger / DDS / GMER Rootkit scans and im posting the logs here, if one of you kind people can have a look for me i and my sister would be much appreciated.

DDS Log

DDS (Ver_10-12-12.02) - NTFSx86

Run by julie at 15:43:41.86 on 18/12/2010

Internet Explorer: 8.0.6001.18999

Microsoft

Attach.zip

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Hello stomp3r! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

It's a rogue application called Personal Security . Don't worry, MBAM removes it successfully and completely. More information here:

http://forums.malwarebytes.org/index.php?showtopic=36703

Step 1

Going over your logs I noticed that you have

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  • 2 weeks later...

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Other members who need assistance please start your own topic in a new thread. Thanks!

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