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MalwareBytes Does not load!!!


Jabz

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Hi

I have been having some problems with my laptop recently. It keeps on displaying "Microsoft Windows" pop up, Which said "Host process for windows services stopped working and was closed

A problem caused the application to stop working correctly. Windows will notify you if a solution is available."

The other problem is when ever i browse the net if i enter an address it takes me to a random address and i have to press back for it to go to a correct address and i get a few pop up ads recently when i never use to get much before.

I also could not update my windows defender and get any windows update error code 80072efd (not sure if all the problems are related).

I assumed that there was a virus hence i downloaded Malwarebytes from Cnet but it did not work. When i click it, it asks permission to access when i press continue nothing happens this also occurs in safe mode. I then downloaded "Avira AntiVir Rescue System" which i followed from this forum

http://forums.malwarebytes.org/index.php?s...amp;#entry36254

and run full system scan. No virus or problems was detected but malwarebytes still dont work. I then downloaded "RootREpeal". This also causes my laptop to crash following the instructions on the forum

http://forums.malwarebytes.org/index.php?showtopic=12709

but when i used it to scan the "drivers" instead of "files" it produced this log

ROOTREPEAL © AD, 2007-2009

==================================================

Scan Start Time: 2010/12/18 11:09

Program Version: Version 1.3.5.0

Windows Version: Windows Vista SP2

==================================================

Drivers

-------------------

Name: acpi.sys

Image Path: C:\Windows\system32\drivers\acpi.sys

Address: 0x80693000 Size: 286720 File Visible: - Signed: -

Status: -

Name: ACPI_HAL

Image Path: \Driver\ACPI_HAL

Address: 0x82033000 Size: 3903488 File Visible: - Signed: -

Status: -

Name: afd.sys

Image Path: C:\Windows\system32\drivers\afd.sys

Address: 0x8BE4F000 Size: 294912 File Visible: - Signed: -

Status: -

Name: atapi.sys

Image Path: C:\Windows\system32\drivers\atapi.sys

Address: 0x807D8000 Size: 32768 File Visible: - Signed: -

Status: -

Name: ataport.SYS

Image Path: C:\Windows\system32\drivers\ataport.SYS

Address: 0x807E0000 Size: 122880 File Visible: - Signed: -

Status: -

Name: ATMFD.DLL

Image Path: C:\Windows\System32\ATMFD.DLL

Address: 0x81600000 Size: 311296 File Visible: - Signed: -

Status: -

Name: BATTC.SYS

Image Path: C:\Windows\system32\DRIVERS\BATTC.SYS

Address: 0x80723000 Size: 40960 File Visible: - Signed: -

Status: -

Name: bcmwl6.sys

Image Path: C:\Windows\system32\DRIVERS\bcmwl6.sys

Address: 0x8B60D000 Size: 1052672 File Visible: - Signed: -

Status: -

Name: Beep.SYS

Image Path: C:\Windows\System32\Drivers\Beep.SYS

Address: 0x8BB89000 Size: 28672 File Visible: - Signed: -

Status: -

Name: BOOTVID.dll

Image Path: C:\Windows\system32\BOOTVID.dll

Address: 0x8048C000 Size: 32768 File Visible: - Signed: -

Status: -

Name: bowser.sys

Image Path: C:\Windows\system32\DRIVERS\bowser.sys

Address: 0x8BF78000 Size: 102400 File Visible: - Signed: -

Status: -

Name: cdfs.sys

Image Path: C:\Windows\system32\DRIVERS\cdfs.sys

Address: 0x9BA0A000 Size: 90112 File Visible: - Signed: -

Status: -

Name: cdrom.sys

Image Path: C:\Windows\system32\DRIVERS\cdrom.sys

Address: 0x8B7E8000 Size: 98304 File Visible: - Signed: -

Status: -

Name: CI.dll

Image Path: C:\Windows\system32\CI.dll

Address: 0x804D5000 Size: 917504 File Visible: - Signed: -

Status: -

Name: CLASSPNP.SYS

Image Path: C:\Windows\system32\drivers\CLASSPNP.SYS

Address: 0x82FA4000 Size: 135168 File Visible: - Signed: -

Status: -

Name: CLFS.SYS

Image Path: C:\Windows\system32\CLFS.SYS

Address: 0x80494000 Size: 266240 File Visible: - Signed: -

Status: -

Name: compbatt.sys

Image Path: C:\Windows\system32\DRIVERS\compbatt.sys

Address: 0x80720000 Size: 10496 File Visible: - Signed: -

Status: -

Name: cpqbttn.sys

Image Path: C:\Windows\system32\DRIVERS\cpqbttn.sys

Address: 0x8B600000 Size: 9472 File Visible: - Signed: -

Status: -

Name: crashdmp.sys

Image Path: C:\Windows\System32\Drivers\crashdmp.sys

Address: 0x8BF18000 Size: 53248 File Visible: - Signed: -

Status: -

Name: crcdisk.sys

Image Path: C:\Windows\system32\drivers\crcdisk.sys

Address: 0x82FC5000 Size: 36864 File Visible: - Signed: -

Status: -

Name: dfsc.sys

Image Path: C:\Windows\System32\Drivers\dfsc.sys

Address: 0x8BF01000 Size: 94208 File Visible: - Signed: -

Status: -

Name: disk.sys

Image Path: C:\Windows\system32\drivers\disk.sys

Address: 0x82F93000 Size: 69632 File Visible: - Signed: -

Status: -

Name: dump_dumpata.sys

Image Path: C:\Windows\System32\Drivers\dump_dumpata.sys

Address: 0x8BF25000 Size: 45056 File Visible: No Signed: -

Status: -

Name: dump_msahci.sys

Image Path: C:\Windows\System32\Drivers\dump_msahci.sys

Address: 0x8BF30000 Size: 40960 File Visible: No Signed: -

Status: -

Name: Dxapi.sys

Image Path: C:\Windows\System32\drivers\Dxapi.sys

Address: 0x8BF3A000 Size: 40960 File Visible: - Signed: -

Status: -

Name: dxg.sys

Image Path: C:\Windows\System32\drivers\dxg.sys

Address: 0x81900000 Size: 94208 File Visible: - Signed: -

Status: -

Name: e100b325.sys

Image Path: C:\Windows\system32\DRIVERS\e100b325.sys

Address: 0x8B766000 Size: 158720 File Visible: - Signed: -

Status: -

Name: ecache.sys

Image Path: C:\Windows\System32\drivers\ecache.sys

Address: 0x82F6C000 Size: 159744 File Visible: - Signed: -

Status: -

Name: f

Image Path: f

Address: 0x8B9D2000 Size: 45056 File Visible: No Signed: -

Status: Hidden from the Windows API!

Name: fileinfo.sys

Image Path: C:\Windows\system32\drivers\fileinfo.sys

Address: 0x805E7000 Size: 65536 File Visible: - Signed: -

Status: -

Name: fltmgr.sys

Image Path: C:\Windows\system32\drivers\fltmgr.sys

Address: 0x805B5000 Size: 204800 File Visible: - Signed: -

Status: -

Name: framebuf.dll

Image Path: C:\Windows\System32\framebuf.dll

Address: 0x819B0000 Size: 32768 File Visible: - Signed: -

Status: -

Name: Fs_Rec.SYS

Image Path: C:\Windows\System32\Drivers\Fs_Rec.SYS

Address: 0x8BB79000 Size: 36864 File Visible: - Signed: -

Status: -

Name: fwpkclnt.sys

Image Path: C:\Windows\System32\drivers\fwpkclnt.sys

Address: 0x82CF4000 Size: 110592 File Visible: - Signed: -

Status: -

Name: hal.dll

Image Path: C:\Windows\system32\hal.dll

Address: 0x82000000 Size: 208896 File Visible: - Signed: -

Status: -

Name: HDAudBus.sys

Image Path: C:\Windows\system32\DRIVERS\HDAudBus.sys

Address: 0x82D0F000 Size: 577536 File Visible: - Signed: -

Status: -

Name: HIDCLASS.SYS

Image Path: C:\Windows\system32\DRIVERS\HIDCLASS.SYS

Address: 0x82D9C000 Size: 65536 File Visible: - Signed: -

Status: -

Name: HIDPARSE.SYS

Image Path: C:\Windows\system32\DRIVERS\HIDPARSE.SYS

Address: 0x8B603000 Size: 28672 File Visible: - Signed: -

Status: -

Name: HpqKbFiltr.sys

Image Path: C:\Windows\system32\DRIVERS\HpqKbFiltr.sys

Address: 0x8B7A0000 Size: 16768 File Visible: - Signed: -

Status: -

Name: i8042prt.sys

Image Path: C:\Windows\system32\DRIVERS\i8042prt.sys

Address: 0x8B78D000 Size: 77824 File Visible: - Signed: -

Status: -

Name: kbdclass.sys

Image Path: C:\Windows\system32\DRIVERS\kbdclass.sys

Address: 0x8B7A5000 Size: 45056 File Visible: - Signed: -

Status: -

Name: kbdhid.sys

Image Path: C:\Windows\system32\DRIVERS\kbdhid.sys

Address: 0x8BB5F000 Size: 36864 File Visible: - Signed: -

Status: -

Name: kdcom.dll

Image Path: C:\Windows\system32\kdcom.dll

Address: 0x80404000 Size: 28672 File Visible: - Signed: -

Status: -

Name: ks.sys

Image Path: C:\Windows\system32\DRIVERS\ks.sys

Address: 0x8BAE9000 Size: 172032 File Visible: - Signed: -

Status: -

Name: ksecdd.sys

Image Path: C:\Windows\System32\Drivers\ksecdd.sys

Address: 0x8260A000 Size: 462848 File Visible: - Signed: -

Status: -

Name: mcupdate_GenuineIntel.dll

Image Path: C:\Windows\system32\mcupdate_GenuineIntel.dll

Address: 0x8040B000 Size: 458752 File Visible: - Signed: -

Status: -

Name: mouclass.sys

Image Path: C:\Windows\system32\DRIVERS\mouclass.sys

Address: 0x8B7DD000 Size: 45056 File Visible: - Signed: -

Status: -

Name: mountmgr.sys

Image Path: C:\Windows\System32\drivers\mountmgr.sys

Address: 0x807C8000 Size: 65536 File Visible: - Signed: -

Status: -

Name: mpsdrv.sys

Image Path: C:\Windows\System32\drivers\mpsdrv.sys

Address: 0x8BF91000 Size: 86016 File Visible: - Signed: -

Status: -

Name: mrxsmb.sys

Image Path: C:\Windows\system32\DRIVERS\mrxsmb.sys

Address: 0x8BFA6000 Size: 126976 File Visible: - Signed: -

Status: -

Name: mrxsmb10.sys

Image Path: C:\Windows\system32\DRIVERS\mrxsmb10.sys

Address: 0x8BFC5000 Size: 233472 File Visible: - Signed: -

Status: -

Name: mrxsmb20.sys

Image Path: C:\Windows\system32\DRIVERS\mrxsmb20.sys

Address: 0x82FCE000 Size: 98304 File Visible: - Signed: -

Status: -

Name: msahci.sys

Image Path: C:\Windows\system32\drivers\msahci.sys

Address: 0x80600000 Size: 40960 File Visible: - Signed: -

Status: -

Name: Msfs.SYS

Image Path: C:\Windows\System32\Drivers\Msfs.SYS

Address: 0x8BBD1000 Size: 45056 File Visible: - Signed: -

Status: -

Name: msisadrv.sys

Image Path: C:\Windows\system32\drivers\msisadrv.sys

Address: 0x806E2000 Size: 32768 File Visible: - Signed: -

Status: -

Name: msiscsi.sys

Image Path: C:\Windows\system32\DRIVERS\msiscsi.sys

Address: 0x82DB5000 Size: 192512 File Visible: - Signed: -

Status: -

Name: msrpc.sys

Image Path: C:\Windows\system32\drivers\msrpc.sys

Address: 0x82786000 Size: 176128 File Visible: - Signed: -

Status: -

Name: mssmbios.sys

Image Path: C:\Windows\system32\DRIVERS\mssmbios.sys

Address: 0x8BB13000 Size: 40960 File Visible: - Signed: -

Status: -

Name: mup.sys

Image Path: C:\Windows\System32\Drivers\mup.sys

Address: 0x82F5D000 Size: 61440 File Visible: - Signed: -

Status: -

Name: ndis.sys

Image Path: C:\Windows\system32\drivers\ndis.sys

Address: 0x8267B000 Size: 1093632 File Visible: - Signed: -

Status: -

Name: ndistapi.sys

Image Path: C:\Windows\system32\DRIVERS\ndistapi.sys

Address: 0x8BA71000 Size: 45056 File Visible: - Signed: -

Status: -

Name: ndisuio.sys

Image Path: C:\Windows\system32\DRIVERS\ndisuio.sys

Address: 0x8BF6E000 Size: 40960 File Visible: - Signed: -

Status: -

Name: ndiswan.sys

Image Path: C:\Windows\system32\DRIVERS\ndiswan.sys

Address: 0x8BA7C000 Size: 143360 File Visible: - Signed: -

Status: -

Name: NDProxy.SYS

Image Path: C:\Windows\System32\Drivers\NDProxy.SYS

Address: 0x8BB68000 Size: 69632 File Visible: - Signed: -

Status: -

Name: netbios.sys

Image Path: C:\Windows\system32\DRIVERS\netbios.sys

Address: 0x8BEAD000 Size: 57344 File Visible: - Signed: -

Status: -

Name: netbt.sys

Image Path: C:\Windows\System32\DRIVERS\netbt.sys

Address: 0x8BE09000 Size: 204800 File Visible: - Signed: -

Status: -

Name: NETIO.SYS

Image Path: C:\Windows\system32\drivers\NETIO.SYS

Address: 0x827B1000 Size: 241664 File Visible: - Signed: -

Status: -

Name: Npfs.SYS

Image Path: C:\Windows\System32\Drivers\Npfs.SYS

Address: 0x8BBDC000 Size: 57344 File Visible: - Signed: -

Status: -

Name: nsiproxy.sys

Image Path: C:\Windows\system32\drivers\nsiproxy.sys

Address: 0x8BEF7000 Size: 40960 File Visible: - Signed: -

Status: -

Name: Ntfs.sys

Image Path: C:\Windows\System32\Drivers\Ntfs.sys

Address: 0x82E0C000 Size: 1114112 File Visible: - Signed: -

Status: -

Name: ntkrnlpa.exe

Image Path: C:\Windows\system32\ntkrnlpa.exe

Address: 0x82033000 Size: 3903488 File Visible: - Signed: -

Status: -

Name: Null.SYS

Image Path: C:\Windows\System32\Drivers\Null.SYS

Address: 0x8BB82000 Size: 28672 File Visible: - Signed: -

Status: -

Name: nwifi.sys

Image Path: C:\Windows\system32\DRIVERS\nwifi.sys

Address: 0x8BF44000 Size: 172032 File Visible: - Signed: -

Status: -

Name: pacer.sys

Image Path: C:\Windows\system32\DRIVERS\pacer.sys

Address: 0x8BE97000 Size: 90112 File Visible: - Signed: -

Status: -

Name: partmgr.sys

Image Path: C:\Windows\System32\drivers\partmgr.sys

Address: 0x80711000 Size: 61440 File Visible: - Signed: -

Status: -

Name: pci.sys

Image Path: C:\Windows\system32\drivers\pci.sys

Address: 0x806EA000 Size: 159744 File Visible: - Signed: -

Status: -

Name: pciide.sys

Image Path: C:\Windows\system32\DRIVERS\pciide.sys

Address: 0x80786000 Size: 28672 File Visible: - Signed: -

Status: -

Name: PCIIDEX.SYS

Image Path: C:\Windows\system32\DRIVERS\PCIIDEX.SYS

Address: 0x8078D000 Size: 57344 File Visible: - Signed: -

Status: -

Name: pcmcia.sys

Image Path: C:\Windows\system32\DRIVERS\pcmcia.sys

Address: 0x8079B000 Size: 184320 File Visible: - Signed: -

Status: -

Name: PnpManager

Image Path: \Driver\PnpManager

Address: 0x82033000 Size: 3903488 File Visible: - Signed: -

Status: -

Name: PSHED.dll

Image Path: C:\Windows\system32\PSHED.dll

Address: 0x8047B000 Size: 69632 File Visible: - Signed: -

Status: -

Name: rasacd.sys

Image Path: C:\Windows\System32\DRIVERS\rasacd.sys

Address: 0x8BBEA000 Size: 36864 File Visible: - Signed: -

Status: -

Name: rasl2tp.sys

Image Path: C:\Windows\system32\DRIVERS\rasl2tp.sys

Address: 0x8BA5A000 Size: 94208 File Visible: - Signed: -

Status: -

Name: raspppoe.sys

Image Path: C:\Windows\system32\DRIVERS\raspppoe.sys

Address: 0x8BA9F000 Size: 61440 File Visible: - Signed: -

Status: -

Name: raspptp.sys

Image Path: C:\Windows\system32\DRIVERS\raspptp.sys

Address: 0x8BAAE000 Size: 81920 File Visible: - Signed: -

Status: -

Name: rassstp.sys

Image Path: C:\Windows\system32\DRIVERS\rassstp.sys

Address: 0x8BAC2000 Size: 86016 File Visible: - Signed: -

Status: -

Name: RAW

Image Path: \FileSystem\RAW

Address: 0x82033000 Size: 3903488 File Visible: - Signed: -

Status: -

Name: rdbss.sys

Image Path: C:\Windows\system32\DRIVERS\rdbss.sys

Address: 0x8BEBB000 Size: 245760 File Visible: - Signed: -

Status: -

Name: rdpencdd.sys

Image Path: C:\Windows\system32\drivers\rdpencdd.sys

Address: 0x8BBC9000 Size: 32768 File Visible: - Signed: -

Status: -

Name: rootrepeal.sys

Image Path: C:\Windows\system32\drivers\rootrepeal.sys

Address: 0x9BA20000 Size: 49152 File Visible: No Signed: -

Status: -

Name: smb.sys

Image Path: C:\Windows\system32\DRIVERS\smb.sys

Address: 0x8BE3B000 Size: 81920 File Visible: - Signed: -

Status: -

Name: storport.sys

Image Path: C:\Windows\system32\DRIVERS\storport.sys

Address: 0x8BA0E000 Size: 266240 File Visible: - Signed: -

Status: -

Name: swenum.sys

Image Path: C:\Windows\system32\DRIVERS\swenum.sys

Address: 0x8BAE7000 Size: 4992 File Visible: - Signed: -

Status: -

Name: SynTP.sys

Image Path: C:\Windows\system32\DRIVERS\SynTP.sys

Address: 0x8B7B0000 Size: 174464 File Visible: - Signed: -

Status: -

Name: tcpip.sys

Image Path: C:\Windows\System32\drivers\tcpip.sys

Address: 0x82C0A000 Size: 958464 File Visible: - Signed: -

Status: -

Name: TDI.SYS

Image Path: C:\Windows\system32\DRIVERS\TDI.SYS

Address: 0x8BA4F000 Size: 45056 File Visible: - Signed: -

Status: -

Name: tdx.sys

Image Path: C:\Windows\system32\DRIVERS\tdx.sys

Address: 0x82DE4000 Size: 90112 File Visible: - Signed: -

Status: -

Name: termdd.sys

Image Path: C:\Windows\system32\DRIVERS\termdd.sys

Address: 0x8BAD7000 Size: 65536 File Visible: - Signed: -

Status: -

Name: TSDDD.dll

Image Path: C:\Windows\System32\TSDDD.dll

Address: 0x81930000 Size: 36864 File Visible: - Signed: -

Status: -

Name: tunmp.sys

Image Path: C:\Windows\system32\DRIVERS\tunmp.sys

Address: 0x82E00000 Size: 36864 File Visible: - Signed: -

Status: -

Name: tunnel.sys

Image Path: C:\Windows\system32\DRIVERS\tunnel.sys

Address: 0x82FF0000 Size: 45056 File Visible: - Signed: -

Status: -

Name: umbus.sys

Image Path: C:\Windows\system32\DRIVERS\umbus.sys

Address: 0x8BB1D000 Size: 53248 File Visible: - Signed: -

Status: -

Name: USBD.SYS

Image Path: C:\Windows\system32\DRIVERS\USBD.SYS

Address: 0x8B7DB000 Size: 8192 File Visible: - Signed: -

Status: -

Name: usbehci.sys

Image Path: C:\Windows\system32\DRIVERS\usbehci.sys

Address: 0x8B757000 Size: 61440 File Visible: - Signed: -

Status: -

Name: usbhub.sys

Image Path: C:\Windows\system32\DRIVERS\usbhub.sys

Address: 0x8BB2A000 Size: 217088 File Visible: - Signed: -

Status: -

Name: USBPORT.SYS

Image Path: C:\Windows\system32\DRIVERS\USBPORT.SYS

Address: 0x8B719000 Size: 253952 File Visible: - Signed: -

Status: -

Name: usbuhci.sys

Image Path: C:\Windows\system32\DRIVERS\usbuhci.sys

Address: 0x8B70E000 Size: 45056 File Visible: - Signed: -

Status: -

Name: vga.sys

Image Path: C:\Windows\System32\drivers\vga.sys

Address: 0x8BB90000 Size: 49152 File Visible: - Signed: -

Status: -

Name: VIDEOPRT.SYS

Image Path: C:\Windows\System32\drivers\VIDEOPRT.SYS

Address: 0x8BB9C000 Size: 135168 File Visible: - Signed: -

Status: -

Name: volmgr.sys

Image Path: C:\Windows\system32\drivers\volmgr.sys

Address: 0x8072D000 Size: 61440 File Visible: - Signed: -

Status: -

Name: volmgrx.sys

Image Path: C:\Windows\System32\drivers\volmgrx.sys

Address: 0x8073C000 Size: 303104 File Visible: - Signed: -

Status: -

Name: volsnap.sys

Image Path: C:\Windows\system32\drivers\volsnap.sys

Address: 0x82F1C000 Size: 233472 File Visible: - Signed: -

Status: -

Name: watchdog.sys

Image Path: C:\Windows\System32\drivers\watchdog.sys

Address: 0x8BBBD000 Size: 49152 File Visible: - Signed: -

Status: -

Name: Wdf01000.sys

Image Path: C:\Windows\system32\drivers\Wdf01000.sys

Address: 0x8060A000 Size: 507904 File Visible: - Signed: -

Status: -

Name: WDFLDR.SYS

Image Path: C:\Windows\system32\drivers\WDFLDR.SYS

Address: 0x80686000 Size: 53248 File Visible: - Signed: -

Status: -

Name: Win32k

Image Path: \Driver\Win32k

Address: 0x816F0000 Size: 2109440 File Visible: - Signed: -

Status: -

Name: win32k.sys

Image Path: C:\Windows\System32\win32k.sys

Address: 0x816F0000 Size: 2109440 File Visible: - Signed: -

Status: -

Name: wmiacpi.sys

Image Path: C:\Windows\system32\DRIVERS\wmiacpi.sys

Address: 0x82DAC000 Size: 36864 File Visible: - Signed: -

Status: -

Name: WMILIB.SYS

Image Path: C:\Windows\system32\drivers\WMILIB.SYS

Address: 0x806D9000 Size: 36864 File Visible: - Signed: -

Status: -

Name: WMIxWDM

Image Path: \Driver\WMIxWDM

Address: 0x82033000 Size: 3903488 File Visible: - Signed: -

Status: -

Name: ?

Image Path: ?

Address: 0x8B98B000 Size: 28672 File Visible: No Signed: -

Status: Hidden from the Windows API!

Name: ?????e?????????????????????

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Hello Jabz! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Open Tools -> Options -> Main tab
    • Set to Always ask me where to Save the files.

[*]During the download, rename Combofix to Combo-Fix as follows:

CF_download_FF.gif

CF_download_rename.gif

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    -----------------------------------------------------------


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

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  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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