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Driving me up the wall and through the wall.


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I hope this is the correct forum, and I can finally receive some help with this.

A little back-story here. A few days ago, out of nowhere it seems, this window popped up called "System Tool 2011", and ran like anti-virus program. I stopped it, which then triggered my desktop changing to this text, no programs opening, only pop-ups claiming the selected files were infected etc.

So, I rebooted into Safe Mode with Networking, downloaded Malwarebytes, rebooted into Normal mode, and ran the program as soon as it came up, before all those pop-ups came on. Oh, I did update Malwarebytes as well.

Well, I ran the program, and it worked like a charm. It found the System Tool file, along with a couple of others, Quarantined it, and deleted it. I went looking for the files I read online to look for in the Registry but, they were not to be found.

So, great it worked. Well, yesterday it happened again at around 2:30pm EST>. I did exactly what I did the day before, and it found the file, and deleted it etc. Everything was fine until...alas...it happened again today at 2:12pm.

So, I'm at my wits-end here. Obviously, it's still somewhere on the PC, and seems to execute around the same time in the afternoon. I read on here about a file called combofix.exe, and about renaming it to combo-fix.exe. That to run it, you have to disable any anti-virus, Spybot etc. I tried to Disable AVG 8.5 as instructed but, when I went to run combo-fix.exe, it could not run, saying I had to uninstall AVG. When I tried to uninstall AVG, it will not allow me....grrrr.

So, I desperately need assistance in getting this System Tool 2011 gone for good. My info on the PC is as follows:

Windows XP Professional (Version 2002).... SP3

AMD Athlon, Dual core 2.21 GHz

1.50 gigs of RAM

Downloaded and updated Malwarebytes

Have AVG 8.5 Anti-virus and updated

Have Spybot Search and Destroy

Browsing Internet using Mozilla FireFox

Currently online using Safe Mode with Networking.

Thank you for ANY help I can get.


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Welcome To Malwarebytes :)

I'd be glad to point you in the right direction :P


Combofix is a powerful tool and should only be used by or under the supervision of someone trained in its proper use

We don't work on Malware removal in the general forums

some infections are a pain to get rid of and require some "special tactics" Lets Have An Expert Check It Out .

please follow All the instructions below and an Expert will assist you

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