Jump to content

updates blocked


Recommended Posts

Malwarebytes will not download new updates.

Last night I scanned with F-secure and this detected and then quarantined the virus "Suspicious:W32/Malware!Gemini".

I suspect F-secure might have removed a virus but not all the changes that it had made to cripple anti-virus programs. F-secure updates normally but malwarebytes nor other AV programs such as Emsisoft Anti-Malware can download updates.

I have installed the updater mbam-rules.exe and also completely reinstalled malwarebytes. I have also turned off temporarily "f-secure deep guard". But to no avail.

My system is xp pro and everything else is properly updated (Malwarebytes was only two days out of date).

I would appreciate advise and help


Link to post
Share on other sites

Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.