Jump to content

internet problems after removing antimalware doctor

Recommended Posts

i have successfully removed antimalware doctor from my computer, but now my internet is very unreliable. Sometimes a page will load correctly but sometimes it says it cannot connect. i followed all the instructions i found in another topic on this forum and here are my log files:


DDS (Ver_10-12-12.01) - NTFSx86

Run by Chase at 18:44:39.46 on Sat 12/11/2010

Internet Explorer: 7.0.6002.18005



Link to post
Share on other sites

Hello boigeniusjca! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Step 1

Going over your logs I noticed that you have

Link to post
Share on other sites

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, change it to Cure and then click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • Click the Report button and copy/paste the contents of it into your next reply

Note:It will also create a log in the C:\ directory.

Link to post
Share on other sites

TDSSKiller log:

2010/12/13 20:10:53.0359 TDSS rootkit removing tool Dec 8 2010 14:46:40

2010/12/13 20:10:53.0359 ================================================================================

2010/12/13 20:10:53.0359 SystemInfo:

2010/12/13 20:10:53.0359

2010/12/13 20:10:53.0359 OS Version: 6.0.6002 ServicePack: 2.0

2010/12/13 20:10:53.0359 Product type: Workstation

2010/12/13 20:10:53.0359 ComputerName: CHASE-PC

2010/12/13 20:10:53.0359 UserName: Chase

2010/12/13 20:10:53.0359 Windows directory: C:\Windows

2010/12/13 20:10:53.0359 System windows directory: C:\Windows

2010/12/13 20:10:53.0359 Processor architecture: Intel x86

2010/12/13 20:10:53.0359 Number of processors: 2

2010/12/13 20:10:53.0359 Page size: 0x1000

2010/12/13 20:10:53.0359 Boot type: Normal boot

2010/12/13 20:10:53.0359 ================================================================================

2010/12/13 20:10:53.0639 Initialize success

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.