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Worm that Malwarebytes seems unable to delete...

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Greetings, I have this worm on my computer that Malwarebytes seems unable to delete so, I went on the internet to serch for an answer and I end up finding this website where it looks like You have already treated a problem similar to mine. But the thread has been closed and it is impossible for me to post anymore comments underneath.

The folowing files xxx.xxx and uuu.uuu and more seems unable to be deleted by the program... I would like to have some assistance please.

Thank you.

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I ran the Quick Scan and here is a copy of my Log:

Malwarebytes' Anti-Malware 1.50


Database version: 5256

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

12/10/2010 9:17:31 AM

mbam-log-2010-12-10 (09-17-31).txt

Scan type: Quick scan

Objects scanned: 152847

Time elapsed: 2 minute(s), 35 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 1

Files Infected: 6

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\HKCU (Worm.Rebhip) -> Value: HKCU -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

c:\Users\Sammy J.XL\AppData\Roaming\winbooterr (Backdoor.SpyNet.M) -> Quarantined and deleted successfully.

Files Infected:

c:\Users\Sammy J.XL\AppData\Roaming\winbooterr\svchost.exe (Worm.Rebhip) -> Quarantined and deleted successfully.

c:\Users\Sammy J.XL\AppData\Roaming\cglogs.dat (Malware.Trace) -> Quarantined and deleted successfully.

c:\Users\Sammy J.XL\AppData\Local\Temp\MSN.abc (Malware.Trace) -> Quarantined and deleted successfully.

c:\Users\Sammy J.XL\AppData\Local\Temp\UuU.uUu (Malware.Trace) -> Quarantined and deleted successfully.

c:\Users\Sammy J.XL\AppData\Local\Temp\XxX.xXx (Malware.Trace) -> Quarantined and deleted successfully.

c:\Users\Sammy J.XL\AppData\Local\Temp\xxxyyyzzz.dat (Malware.Trace) -> Quarantined and deleted successfully.

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Whether you wish to continue with cleaning or not, you should be aware that you may have been infected by a backdoor trojan. This type of program has the ability to steal passwords and other information from your system. If you are using your computer for sensitive purposes such as internet banking then I recommend you take the following steps immediately:

  • Use another, uninfected computer to change all your internet passwords, especially ones with financial implications such as banks, paypal, ebay, etc. You should also change the passwords for any other site you use.
  • Call your bank(s), credit card company or any other institution which may be affected and advise them that your login/password or credit card information may have been stolen and ask what steps to take with regard to your account.
  • Consider what other private information could possibly have been taken from your computer and take appropriate steps

This infection can almost certainly be cleaned, but as the malware could be configured to run any program a remote attacker requires, it will be impossible to be 100% sure that the machine is clean, if this is unacceptable to you then you should consider reformatting the system partition and reinstalling Windows as this is the only 100% sure answer.

Please post back to let me know how you wish to proceed.

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I do not use my computer for internet banking or other online transactions luckily...

I'm ready to go to the required steps for the removal of this malware.

Although, admitting the fact that after the required procedures, MBAM says that my computer is clean when I run a full scan, does that mean that I'm still uncertain that it is removed and that I have to reformat my computer as you suggested? :)

And, if I do so, do I loose all my files on the computer?

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it will be impossible to be 100% sure that the machine is clean
Yes, if you reformat, everything will be lost.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
  • Double click on ComboFix.exe & follow the prompts.
    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

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The combofix.exe program is currently running on my computer, I'm using this other computer to ask this question:

I have read that the backdoor trojan saves keystrokes in order to steal my password but, can it also steal passwords that are saved on the computer that I don't need to type?

And still, thank you for all your help.

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Here is the combo fix log... What do I do next?

ComboFix 10-12-09.04 - Sammy J.XL 12/10/2010 10:41:08.1.2 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3032.1932 [GMT -5:00]

Running from: c:\users\Sammy J.XL\Desktop\ComboFix.exe


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))



c:\program files (x86)\Mozilla Firefox\searchplugins\SearchquWebSearch.xml

c:\program files (x86)\Search Toolbar

c:\program files (x86)\Search Toolbar\icon.ico

c:\program files (x86)\Search Toolbar\SearchToolbar.dll

c:\program files (x86)\Search Toolbar\SearchToolbarUninstall.exe

c:\program files (x86)\Search Toolbar\SearchToolbarUpdater.exe

c:\users\Sammy J.XL\AppData\Roaming\cglogs.dat

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchplugins\SearchquWebSearch.xml

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\games\00d2dfc64c07a4f32824abac1d6f735b

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\games\3e4265e00cbc4a9cf22a105046a46d8a

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\games\44a5d79f5451d3036ba3986425e234c8

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\games\GameCategories.xml

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\games\GameTypes.xml

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\guid.dat

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\preferences.dat

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\stats.dat

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\uninstallFF.dat

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\widgets_cache\84b70525cff6359fdeca553342c23e4c

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\widgets_cache\bf5b6317ae07da699882fc948f22eda4

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\widgets_cache\category_cache.xml

c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\searchqutb\widgets_cache\widget_cache.xml

c:\users\Sammy J.XL\AppData\Roaming\SQLite3.dll


((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))



((((((((((((((((((((((((( Files Created from 2010-11-10 to 2010-12-10 )))))))))))))))))))))))))))))))


2010-12-10 15:46 . 2010-12-10 15:46 -------- d-----w- c:\users\Default\AppData\Local\temp

2010-12-06 19:20 . 2010-12-10 15:47 -------- d-----w- c:\users\Sammy J.XL\Tracing

2010-12-05 22:24 . 2010-12-05 22:24 -------- d-----w- c:\program files (x86)\thriXXX

2010-12-05 22:24 . 2010-12-05 22:24 -------- d-----w- c:\users\Sammy J.XL\AppData\Roaming\thriXXX

2010-12-05 17:11 . 2010-12-05 17:11 -------- d-----w- c:\users\Sammy J.XL\University

2010-12-03 22:04 . 2010-12-03 22:04 -------- d-----w- c:\programdata\Sonic

2010-12-03 22:04 . 2010-12-03 22:04 -------- d-----w- c:\programdata\Uninstall

2010-12-03 22:04 . 2010-03-19 08:00 55856 ------w- c:\windows\system32\drivers\PxHlpa64.sys

2010-12-03 22:04 . 2009-10-20 08:00 10224 ------w- c:\windows\system32\drivers\cdralw2k.sys

2010-12-03 22:04 . 2009-10-20 08:00 10224 ------w- c:\windows\system32\drivers\cdr4_xp.sys

2010-12-03 22:04 . 2010-12-03 22:04 -------- d-----w- c:\program files (x86)\Common Files\Sonic Shared

2010-12-03 22:03 . 2010-12-03 22:04 -------- d-----w- c:\program files (x86)\Common Files\Roxio Shared

2010-12-03 22:03 . 2010-12-03 22:22 -------- d-----w- c:\programdata\Roxio

2010-12-03 22:03 . 2010-12-03 22:03 -------- d-----w- c:\programdata\PhotoShow Shared Assets

2010-12-03 22:03 . 2010-12-03 22:04 -------- d-----w- c:\program files (x86)\Roxio

2010-12-03 22:03 . 2010-12-03 22:03 -------- d-----w- c:\program files\Roxio

2010-12-03 22:02 . 2010-12-03 22:02 -------- d-----w- c:\users\Sammy J.XL\AppData\Roaming\Roxio Log Files

2010-12-03 15:05 . 2010-11-10 05:35 8199504 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{46559EAC-9D1F-4F21-B519-0D73B3E59077}\mpengine.dll

2010-11-29 10:00 . 2010-10-19 08:47 7680 ----a-w- c:\program files\Internet Explorer\iecompat.dll

2010-11-29 10:00 . 2010-10-19 08:10 7680 ----a-w- c:\program files (x86)\Internet Explorer\iecompat.dll


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2010-11-29 22:42 . 2010-11-04 13:45 38224 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys

2010-11-29 22:42 . 2010-11-04 13:45 24152 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-11-04 16:24 . 2010-11-04 16:24 200 ----a-w- c:\users\Sammy J.XL\AppData\Local\GLF2591.tmp

2010-10-19 15:41 . 2010-02-17 03:38 270720 ------w- c:\windows\system32\MpSigStub.exe

2010-09-25 18:49 . 2010-04-02 18:29 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll

2010-09-25 18:48 . 2010-04-02 18:28 4277016 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll

2010-09-25 18:45 . 2010-05-31 05:54 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll

2010-09-17 01:08 . 2010-04-30 02:40 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-2\Microsoft.MediaCenter.Sports.UI.dll


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{1631550F-191D-4826-B069-D9439253D926}]

2010-03-28 19:47 353656 ----a-w- c:\program files (x86)\PriceGong\2.1.0\PriceGongIE.dll


"ISUSPM Startup"="c:\program files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2005-08-11 249856]

"msnmsgr"="c:\program files (x86)\Windows Live\Messenger\msnmsgr.exe" [2010-04-17 3872080]


"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]

"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]

"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]

"DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

"ISUSScheduler"="c:\program files (x86)\Common Files\InstallShield\UpdateService\issch.exe" [2005-08-11 81920]

"TkBellExe"="c:\program files (x86)\Common Files\Real\Update_OB\realsched.exe" [2010-02-20 202256]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

"SiteAdvisor"="c:\program files (x86)\SiteAdvisor\6253\SiteAdv.exe" [2007-12-04 36640]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2010-07-21 141608]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-08-10 421888]

"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-11 514544]

"Malwarebytes' Anti-Malware (reboot)"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbam.exe" [2010-11-29 963976]

c:\users\Sammy J.XL\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]


"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]




R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2010-04-20 50688]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-07 1255736]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]

S1 ehdrv;ehdrv;c:\windows\system32\DRIVERS\ehdrv.sys [2010-03-29 139704]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]

S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]

S2 eamonm;eamonm;c:\windows\system32\DRIVERS\eamonm.sys [2010-03-29 164912]

S2 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe [2010-03-29 810120]

S2 epfwwfpr;epfwwfpr;c:\windows\system32\DRIVERS\epfwwfpr.sys [2010-03-29 124760]

S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~2\mcafee\SITEAD~1\mcsacore.exe [2010-11-17 101048]

S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\SftService.exe [2009-07-16 648432]

S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 172704]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-05-08 215552]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-05-20 393728]


--------- x86-64 -----------


"combofix"="c:\combofix\CF4461.cfxxe" [X]

"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-01-23 305664]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-06-29 444416]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-06-30 165912]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-06-30 385560]

"Persistence"="c:\windows\system32\igfxpers.exe" [2009-06-30 365080]

"Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4968960]

"QuickSet"="c:\program files\Dell\QuickSet\QuickSet.exe" [2009-07-02 3180624]

"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]

"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2010-03-29 2840352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]



------- Supplementary Scan -------


uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.searchqu.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

FF - ProfilePath - c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\

FF - prefs.js: browser.search.selectedEngine - Secure Search

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=

FF - component: c:\program files (x86)\SiteAdvisor\6253\FF\components\FFHook.dll

FF - component: c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll

FF - plugin: c:\program files (x86)\Mozilla Firefox\plugins\np-mswmp.dll

FF - plugin: c:\program files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files (x86)\thriXXX\WebLaunch\Binaries\npWebLaunch.dll

FF - plugin: c:\program files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: c:\users\Sammy J.XL\AppData\Local\Yahoo!\BrowserPlus\2.9.2\Plugins\npybrowserplus_2.9.2.dll

FF - plugin: c:\users\Sammy J.XL\AppData\Roaming\Mozilla\plugins\np-mswmp.dll

FF - plugin: c:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll

FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Extension: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

FF - Extension: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}

FF - Extension: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

FF - Extension: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext

FF - Extension: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - c:\program files (x86)\McAfee\SiteAdvisor

FF - Extension: McAfee SiteAdvisor: {1650a312-02bc-40ee-977e-83f158701739} - c:\program files (x86)\SiteAdvisor\6253\FF

FF - Extension: Blue Fox: {241aae70-0022-11de-87af-0800200c9a66} - c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\extensions\{241aae70-0022-11de-87af-0800200c9a66}

FF - Extension: MacOSX Theme: {00352F14-3F76-4e4d-ACFF-9972D7E4B3B9} - c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\extensions\{00352F14-3F76-4e4d-ACFF-9972D7E4B3B9}

FF - Extension: Silvermel and Charamel XT: silvermelxt@pardal.de - c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\extensions\silvermelxt@pardal.de

FF - Extension: Silvermel: silvermel@pardal.de - c:\users\Sammy J.XL\AppData\Roaming\Mozilla\Firefox\Profiles\oyq9ulah.default\extensions\silvermel@pardal.de


- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)

Toolbar-Locked - (no file)

AddRemove-Search Toolbar - c:\program files (x86)\Search Toolbar\SearchToolbarUninstall.exe


--------------------- LOCKED REGISTRY KEYS ---------------------


@Denied: (A 2) (Everyone)










@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"









@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1"








@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"







@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1"








@Denied: (A 2) (Everyone)








@Denied: (Full) (Everyone)


------------------------ Other Running Processes ------------------------


c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files (x86)\Bonjour\mDNSResponder.exe

c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe


c:\program files (x86)\SiteAdvisor\6253\SAService.exe

c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

c:\program files (x86)\Dell Support Center\bin\sprtsvc.exe




Completion time: 2010-12-10 10:51:11 - machine was rebooted

ComboFix-quarantined-files.txt 2010-12-10 15:51

Pre-Run: 29,812,523,008 bytes free

Post-Run: 29,759,610,880 bytes free

- - End Of File - - 2A0B4874D01DA5DE85BC5117C95B3434

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I have read that the backdoor trojan saves keystrokes in order to steal my password but, can it also steal passwords that are saved on the computer that I don't need to type?
I would change ALL my passwords.

Good job thumbup.gif

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

For Vista / Windows 7

  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

If you used DeFogger

To re-enable your Emulation drivers, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.

Log looks good :)

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
    5. Change the Download signed ActiveX controls to Prompt
    6. Change the Download unsigned ActiveX controls to Disable
    7. Change the Initialize and script ActiveX controls not marked as safe to Disable
    8. Change the Installation of desktop items to Prompt
    9. Change the Launching programs and files in an IFRAME to Prompt
    10. Change the Navigate sub-frames across different domains to Prompt
    11. When all these settings have been made, click on the OK button.
    12. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    13. Next press the Apply button and then the OK to exit the Internet Properties page.

    [*]Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week

    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    [*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.

    Without a firewall your computer is succeptible to being hacked and taken over.

    I am very serious about this and see it happen almost every day with my clients.

    Simply using a Firewall in its default configuration can lower your risk greatly.

    [*] WOT , Web of Trust, As 'Googling' is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

    Green to go

    Yellow for caution

    Red to stop

    WOT has an addon available for both Firefox and IE.

    [*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.

    This will ensure your computer has always the latest security updates available installed on your computer.

    If there are new updates to install, install them immediately, reboot your computer, and revisit the site

    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.

I would suggest you read:

PC Safety and Security--What Do I Need?.

How to Prevent Malware:

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