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Cannot Get on internet

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Hi everyone,

I'm less computer compotent than most people on this site I'd imagine. I had a virus/malware that kept popping up and Malware bytes eliminated it. I cannot get on the internet now however. I've read a few posts about fixing this but haven't read one concrete one size fix all solution I was hoping someone could help me get up and running so I can stop using my daughter's computer!


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Hello, and welcome to Malwarebytes.org

You can follow the directions below and someone will assist you with running scans on your system to see if they can detect anything.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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