Jump to content

Hotmail and Wow account hacked

Recommended Posts

I was kicked out of World of Warcraft while playing, and realized quickly that I was being hacked by someone else logging in with my account and pword (my account was automatically temporarily disabled). What I realized is that my Hotmail and Wow account pwords are the same--my other email account, which is actually the acct keyed to my World of Warcraft account, wasn't hacked into, but because my hotmail and WoW account had the same password at the time, I'm guessing the hackers got in that way. This is the 2nd time I've been hacked--the first time I had no antivirus or spyware stuff, this time I had Online Armor, Malwarebytes, NoScript, and Spybot S and D, which I updated regularly and checked regularly (I used the free versions if that helps). Online Armor had both the Program Guard and Keyloggers detector checked as active at the time.

After I was hacked, I ran scans on MBM and Spybot S and D. Scans showed no keyloggers. What I suspect might have happened is that I clicked on a phishing link via my Hotmail at some point (it said it was a Blizzard address--and this was before I reactivated my WoW account and before Hotmail wised up and spotted these emails seemingly sent from Blizzard as fakes).

How can I find and root out the likely keylogger presence on my desktop, and if I can't do that, what would you recommend I do? I have changed my Hotmail password, and deactivated my WoW account temporarily while I wait for my authenticator to get here and while I prepare the account recovery form I need to send to Blizzard (basically it asks for proof I'm me).

I run a Windows 7 desktop, if that helps. I could post the MBM log here but it literally just says "0" threats were detected, so I don't think it'll be of much value. Still, if you'd like logs posted, please let me know.

Any help would be much appreciated. Thanks!

Link to post
Share on other sites

  • Root Admin

Hello , and welcome to Malwarebytes.org

You can follow the directions below and someone will assist you with running scans on your system to see if they can detect anything.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.