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Malwarebytes 1.50 Not Working On Windows 7 Pro x64


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I have the full paid version of Malwarebytes and I purchased it a few months ago. Last week, I updated from version 1.46 to 1.50. Version 1.46 worked great! But as soon as I upgrade to 1.50, the problems begin.

It seems it's the protection module that's the cause of the problem. What happens is when I boot up my computer and try to open something, my computer simply freezes or locks up and I have to shut down my computer all the way to get it working again. I then went to disable Malwarebytes from start up (the protection module) and it worked fine! I tried opening Malwarebytes and scanned my computer just to make sure it wasn't the module doing it, but the scanner and the program worked fine! And I then tried enabling the module at start up again. And everything was freezing up yet again. I even tried turning off the protection from the program itself, but the problems still persist!

If you can help me with this problem that would be great!

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  • Root Admin

You may need to setup file and folder exclusions for your Anti-Virus

Please see the FAQ located here: http://forums.malwarebytes.org/index.php?showtopic=10138

If you continue to have issues or are unable to correct please contact the Help Desk.

http://www.malwarebytes.org/contact.php

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