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Unable to clear Adware Tracking Cookies and Malware.Trace


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Hello Experts,

This is my first post in this forum. I have been an admirer of MBAM since the past 2years and just yesterday my laptop was infected with a Trojan / Malware which surprisingly doesn't seem to go away despite of using the most upgraded version.

Initially there were 14 Adware Cookies, 1 Malware Tracker and 1 Trojan which showed up in the first scan yesterday. The trojan was successfully Quarantined and doesn't show up any longer however I ma unable to get rid of the Adware Cookie and Malware tracker. I am prompted to reboot the PC but it doesn't help.

Moreover, I've also noticed that my Windows Security Center has been disabled and even though I've attempted to turn it back on, it continues to get disabled within a minute or so.

I am enclosing the log of the last scan which just completed.

Any help would be greatly appreciated.

Thanks,

~A

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Here's the logic

SUPERAntiSpyware Scan Log

http://www.superantispyware.com

Generated 12/05/2010 at 11:36 PM

Application Version : 4.35.1000

Core Rules Database Version : 5954

Trace Rules Database Version: 3766

Scan type : Quick Scan

Total Scan Time : 01:31:36

Memory items scanned : 399

Memory threats detected : 0

Registry items scanned : 711

Registry threats detected : 0

File items scanned : 44801

File threats detected : 15

Adware.Tracking Cookie

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@pointroll[2].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@apmebf[1].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@insightexpressai[3].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@atdmt[1].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@ads.pointroll[3].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@view.atdmt[1].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@insightexpressai[2].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@atdmt[3].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@doubleclick[2].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@ads.pointroll[1].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@insightexpressai[1].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@doubleclick[4].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@citi.bridgetrack[3].txt

C:\Users\Shweta\AppData\Roaming\Microsoft\Windows\Cookies\shweta@doubleclick[1].txt

Malware.Trace

C:\Windows\TASKS\{62C40AA6-4406-467A-A5A5-DFDF1B559B7A}.JOB

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  • Root Admin

Hello , and welcome to Malwarebytes.org

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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