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Help please for AV8scan infection


mct13
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Hello mct13! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Please try this version of malwarebytes: Click the link here

Save it on your desktop. You'll see it will have a random name, and will look similar like this: mbamrandom.gif

Doubleclick on it, so it will extract the files and will start Malwarebytes automatically.

In case the installer (random named file) won't run either, rename it to EXPLORER.EXE and try again.

When Malwarebytes opens, click the "Update" tab FIRST and select to check for updates in order to get the latest

updates.

In case Malwarebytes doesn't open, search for the folder mbam-installer on your desktop, open it and doubleclick

the file winlogon.exe which will be present in there. This should launch Malwarebytes.

Then perform a Quick scan and let it remove what it found. Reboot afterwards (important).

After reboot, post the malwarebytes log.

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Hello mct13! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Please try this version of malwarebytes: Click the link here

Save it on your desktop. You'll see it will have a random name, and will look similar like this: mbamrandom.gif

Doubleclick on it, so it will extract the files and will start Malwarebytes automatically.

In case the installer (random named file) won't run either, rename it to EXPLORER.EXE and try again.

When Malwarebytes opens, click the "Update" tab FIRST and select to check for updates in order to get the latest

updates.

In case Malwarebytes doesn't open, search for the folder mbam-installer on your desktop, open it and doubleclick

the file winlogon.exe which will be present in there. This should launch Malwarebytes.

Then perform a Quick scan and let it remove what it found. Reboot afterwards (important).

After reboot, post the malwarebytes log.

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Hi Borislav, thanks for your help! Here is the log:

www.malwarebytes.org

Database version: 5252

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18975

12/5/2010 5:53:20 PM

mbam-log-2010-12-05 (17-53-20).txt

Scan type: Quick scan

Objects scanned: 148451

Time elapsed: 7 minute(s), 1 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 3

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

c:\Users\Public\documents\Windows\winhelp.exe (Trojan.Agent) -> Quarantined and deleted successfully.

c:\Users\Dad 2\favorites\free porn & adult videos forum.url (Rogue.Link) -> Quarantined and deleted successfully.

c:\Users\Dad 2\favorites\free porn forum

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Download DDS and save it to your desktop from here or here or here.

Double click dds.scr to run the tool.

  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

    [*]Save both reports to your desktop. Post them back to your topic.

Let me know how are things now.

Hi again. DDS (Ver_10-12-05.01) - NTFSx86

Run by Dad 2 at 11:06:11.06 on Mon 12/06/2010

Internet Explorer: 8.0.6001.18975

Microsoft

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