Win32:Bamital-AO = Windows Explorer has stopped working

[Fact_or_Fiction]

Hello!

Note that my english is not that good but I try to explain my problem.

For a long time I have had problems with my computer, explorer.exe stopped working from time to time and when I restarted it, it worked for about 30 seconds before the same error pops up again.

I found a "solution"" to this problem a few days ago by turning off nod32, and so it worked great. No more annoying popups that explorer stopped working, yay...

Some week later, yesterday - I uninstall nod32 totally as it tangled so much, and install the free version of avast! instead. Ran a virus scan and it turns out that I have a malware/trojan/virus called Win32: Bamital-AO, which braces itself to the explorer.exe and Wininit.exe.

Is there anyone who can help me with my problem?

I really don't wanna format my computer since I have really important information which contains large files about things to do with my job.

I become enormously grateful for a response, or questions if I missed something or should to something diffrent!

- According to the avast! I can not remove the virus because it is the "Specified file is read only (6009).

- Malwarebytes Anti-Malware does not be able to find it.

- Ad-Aware only find some boring tracking cookies.

- Ran CCleaner some hour ago, unsure if this helped.

- HijackThis log (under)

Note that explorer.exe is blocked + I cannot see my desktop icons. To lanch a program I need to do it in "Windows Task Manager" with "New Task..."

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 00:51:54, on 2010-12-04

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16671)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe

D:\Program\Steam\Steam.exe

C:\Users\Ludde\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Alwil Software\Avast5\AvastUI.exe

C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ludde\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [Google Update] "C:\Users\Ludde\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun

O4 - HKCU\..\Run: [steam] "D:\Program\Steam\steam.exe" -silent

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Startup: Dropbox.lnk = Ludde\AppData\Roaming\Dropbox\bin\Dropbox.exe

O4 - Startup: LimeWire On Startup.lnk = C:\Program Files (x86)\LimeWire\LimeWire.exe

O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Futuremark SystemInfo) - http://service.futuremark.com/openapi/receivers/FMSI.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files (x86)\Common Files\Autodesk Shared\Service\AdskScSrv.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: DCPFLICS - Unknown owner - C:\Program Files (x86)\DCPFLICS\DCPFLICS.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Tj

[Fact_or_Fiction]

I got a tip and downloaded Hitman Pro & scanned with it.

It found malware within Wininit.exe, and had a action for it, "delete: on reboot" or something. When I pressed next the program said something about repairing windows files and then restarted the computer.

When I scanned again after the reboot it did not found any problems. It appears to have cleaned wininit.exe from maleware! Which is really good!

Sadly, when I scanned with Avast! again, it still finds that explorer.exe has problems with the same malware, thought it does not list wininit.exe anymore.

[Fact_or_Fiction]

Tried to scan explorer.exe on www.virustotal.com, but it dosen't seem like I am allowed to.

This popup shows up: http://img600.imageshack.us/img600/9335/virusk.png

"explorer

Operation did not complete successfully beacause the file contains a virus."

[Gammo]

Hi,

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Here is a guide on how to disable them:
  Click me
  If you can't disable them then just continue on.
  
• Double click on ComboFix.exe & follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

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