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Infected with malware - search engine redirect


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Hi all.

Please help, I've got some malware somewhere and I cannot find where the problem is.

When I do a Google search, I frequently (but not always) get redirected to another site. Sometimes it's a shopping site, sometimes just a different search engine.

I haven't noticed any other problems such as mail worms or accounts being hijacked.

I'm running Windows 7 64-bit.

Steps I have taken:

Installed Spybot S&D, Malwarebytes anti-malware, and HijackThis

Full scans on each did find some problems which were successfully removed, but the redirect problem is still there.

Finally I did a system restore to a previous date that I was sure it was OK. The problem remains.

Can someone please advise me on the next steps.

Shall I post a HijackThis log?

Many thanks,

Ben

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Hi b e n and Welcome -

Thanks for asking the question first - The directions are listed below for you -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow ->What do I do now? , skipping any steps you are unable to complete.

The next step is post a ->New Topic Here.

One of the Expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :lol:

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