Jump to content

Processing delayed!


Biscuit
 Share

Recommended Posts

I am a reseller & supply & install Malwarebytes for customers.

The one thing that puts me off the product is the fact that I cannot get a registration quickly enough. This means that I visit a customer's site, clean their computer, install a paid Eset AV & a trial MaM. I then have to go back to my office & wait for the email. Then send the details to my customer & hope they can enter the information - which often they cannot. I then have to remotely dial-in & enter the info for them. How long are resellers going to put up with that?

As a comparison, Prevx uses the same payment processor (Cleverbridge), but I get the registration details almost immediately.

(I'm sitting here like a lemon waiting for a registration code to come through for a customer right now.)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.