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I am a reseller & supply & install Malwarebytes for customers.

The one thing that puts me off the product is the fact that I cannot get a registration quickly enough. This means that I visit a customer's site, clean their computer, install a paid Eset AV & a trial MaM. I then have to go back to my office & wait for the email. Then send the details to my customer & hope they can enter the information - which often they cannot. I then have to remotely dial-in & enter the info for them. How long are resellers going to put up with that?

As a comparison, Prevx uses the same payment processor (Cleverbridge), but I get the registration details almost immediately.

(I'm sitting here like a lemon waiting for a registration code to come through for a customer right now.)

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