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ERROR MESSAGE


kristell

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Can somebody help with this please? I am running Windows 7 and have just started getting this message - I get it coming up every time I try to do anything.

C:\Windows\System32\avgrsstx.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

I have to keep clicking on OK to get rid of it and can still run my programmes but it is obviously not right and extremely annoying.

Thank you.

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Try to remove it - use the clean tool, and re-install it

Please do the following to see if it resolves the issue: Post back and let us know please

To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read Carefully

Windows XP:

  • Click on Start and select Control Panel
  • Open Add/Remove Programs
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important !
  • Download and run mbam-clean.exe from Here

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from Here

Windows Vista and Windows 7:

  • Click on the Start button and select Control Panel
  • Click on Programs and Features
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important !
  • Download and run mbam-clean.exe from Here

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from Here

Note: You will need to reactivate the program using the license you were sent via email if using the Paid version only

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now reset any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.

You may use the guides posted in the FAQ's here or ask us and we will explain how to do it.

Thank You

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Thank you for your response - Can you please clarify - Use the clean tool - is this in AVG or on my computer?

Try to remove it - use the clean tool, and re-install it

Please do the following to see if it resolves the issue: Post back and let us know please

To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read Carefully

Windows XP:

  • Click on Start and select Control Panel
  • Open Add/Remove Programs
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important !
  • Download and run mbam-clean.exe from Here

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from Here

Windows Vista and Windows 7:

  • Click on the Start button and select Control Panel
  • Click on Programs and Features
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important !
  • Download and run mbam-clean.exe from Here

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from Here

Note: You will need to reactivate the program using the license you were sent via email if using the Paid version only

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now reset any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.

You may use the guides posted in the FAQ's here or ask us and we will explain how to do it.

Thank You

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That file looks like it is an AVG Anti-virus file, do you use AVG for your anti-virus program?

If so it may have been corrupted. Uninstall AVG and then re-install it if you choose to stay with AVG, there are other free alternatives you could use as well.

Like Avira, Avast, Microsoft Security Essentials, to name a few.

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Use the clean tool

The clean tool, just picks up any parts leftover of Malwarebytes. As the instructions go on, you will install a fresh copy!

It does not remove AVG. If you follow the instructions by Firefox that may also fix your issue. Post back and let us know what version of AVG you have please? (that would be under the Help tab, and about AVG) it would help us if you need to exclude any files ... regards...

EDIT the clean tool, is in Malwarebytes, in post 2.... If you have AVG, as in the post above. You can follow his instructions. Sometimes programs may need to be un-installed & re-installed to get rid of the error...

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It was indeed a problem with a dll file that was damaged/changed. The file was with previous AVG versions (prior to AVG 2011) to start the resident protection faster during system boot (it is handled different way now; it should have been removed). AVG gave me the detail on how to get rid of it - I will post a link in case anyone else needs to do this same thing. If it is not appropirate for the link then please feel free to delete it. solution is here

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