Jump to content

IE can't connect to net after malware infection

Recommended Posts

Hi all,

So my mother's laptop got infected a couple months back. Long story short, Mbam appeared to have cleaned the (mom scanned from a disc with malwarebytes on it even though I had installed it on her machine) infections. It says it is clear now and I have 4 nasties in quarantine. They are antivirus.action; trojan.fakealert (syssvc.exe); backdoor.bot; and antivirusaction in tempfiles and the registry.

However, IE won't connect to the internet. I can get connected to the net fine, even updated malwarebytes this morning.

Any tips on how I can clear this up for her? I'm having a heck of a time getting into safe mode on this dell studio laptop.


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.