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Please help! Still have Google Redirect Virus!


JacksonGT
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I would REALLY appreciate it if someone could help me. I have the google redirect virus and it is driving me insane. I've followed the steps posted on other threads but I still have the stupid thing. I posted previously with no response, but I'm begging now...please, please, before I launch this pc into the parking lot - can someone help me????

If you need logs or whatever tell me exactly what to cut and paste and I will do it. Please, please, help!!!!

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Hi and Welcome to Malwarebytes',

Some background information on what we're planning to do can be found HERE

Please read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
    TDSSKillerMal-1.png
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
    TDSSKillerSuspicious-1.png
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    TDSSKillerCompleted.png
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please follow the directions here and copy/paste all requested logs into your next reply, alng with the TDSSKiller log:

http://forums.malwarebytes.org/index.php?showtopic=9573

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  • 2 months later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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