yardbird Posted October 17, 2008 ID:31278 Share Posted October 17, 2008 With Version 1.29 when I right click the MBAM icon in the system tray and then select update the download screen appears, closes, and then nothing happens. It connects to SecurityWonks. It does not update or tell me that MBAM is up to date. However, I can update by opening MBAM and selecting the update tab.my guess is thats normal, until there is something to download! Exact samething happens to me but thats just my 2 cents! Right now I think there working on ver. 1.29 and since I removed it from the CP and the registry and reinstalled it, seems to be a concern that we installed it again to GERARDWIL's post above... what do you think? Link to post Share on other sites More sharing options...
Kajisight Posted October 17, 2008 ID:31284 Share Posted October 17, 2008 Trend Micro Housecall 6.5 is saying C:\Program Files\Malwarebytes' Anti-Malware\mbam-dor.exe is infected with JOKE_AGENT. Link to post Share on other sites More sharing options...
yardbird Posted October 17, 2008 ID:31290 Share Posted October 17, 2008 Trend Micro Housecall 6.5 is saying C:\Program Files\Malwarebytes' Anti-Malware\mbam-dor.exe is infected with JOKE_AGENT.I posted that on Page # 1 (go back a page) Post # 7 http://www.trendmicro.com/vinfo/grayware/v...ME=JOKE%5FAGENT -- I have Trend Micro Internet Security 2008 -- I just asked the program to Trust it for now under settings.....its so low on the spyware level Link to post Share on other sites More sharing options...
Root Admin RubbeR DuckY Posted October 17, 2008 Author Root Admin ID:31295 Share Posted October 17, 2008 The news remains constant no matter what version you have. It is just the news, it is pulled off of our website and has no effect on what version you have installed.As for the errors, please completely uninstall the product, reboot the machine, and reinstall the product. Link to post Share on other sites More sharing options...
yardbird Posted October 17, 2008 ID:31299 Share Posted October 17, 2008 Followed your instructions RubberDuckey... FYI I get the same as in my past post I removed the whole program from the CP add/remove, then the registry, removed program, then leftover Application Data removed.... did a reboot, Did a clean reinstall after your post above. Under the Update tab at the bottom it still says: Latest News (10/16/08) Version 1.29 Released A reinstall is strongly sugested.....Installed the license key ect.. works ok... A reinstall is strongly sugested is still under the Update tab? still there Link to post Share on other sites More sharing options...
beversoll Posted October 17, 2008 ID:31309 Share Posted October 17, 2008 Is the highlighted section what people are questioning? If so, I do not believe this means you need to reinstall the program if you already updated to V1.29, as Rubber Ducky stated this is just pulled from the news page. Link to post Share on other sites More sharing options...
yardbird Posted October 17, 2008 ID:31312 Share Posted October 17, 2008 thank you for the pic !!!! YES the highlighted section what people are questioning? about 3-4 of us.... After RubberDuckys last post I did a uninstall from the CP Add/remove, removed some folders in Aplication Data, and removed everything from the registry. rebooted, downloaded ver. 1.29 -- rebooted, and that what we see still.... Hey I can live with it if you say don't worry about it now..... let us know please....TIA Link to post Share on other sites More sharing options...
evilfantasy Posted October 17, 2008 ID:31321 Share Posted October 17, 2008 Updated via internal updater. All is well.Malwarebytes' Anti-Malware 1.29Database version: 1280Windows 5.1.2600 Service Pack 310/17/08 05:34:54 PMmbam-log-2008-10-17 (17-34-54).txtScan type: Quick ScanObjects scanned: 68611Time elapsed: 6 minute(s), 53 second(s) Link to post Share on other sites More sharing options...
Root Admin RubbeR DuckY Posted October 17, 2008 Author Root Admin ID:31329 Share Posted October 17, 2008 Guys,That is just the LATEST NEWS. Everybody sees that. It is an announcement to the world. I can change that to say anything . Link to post Share on other sites More sharing options...
twl845 Posted October 18, 2008 ID:31331 Share Posted October 18, 2008 Guys,That is just the LATEST NEWS. Everybody sees that. It is an announcement to the world. I can change that to say anything .Just leave the "reinstall is strongly suggested" off. We tend to follow directions. Thanks Link to post Share on other sites More sharing options...
Tigger93 Posted October 18, 2008 ID:31334 Share Posted October 18, 2008 For users who don't read this forum will not know to reinstall when updating, it should stay. Link to post Share on other sites More sharing options...
twl845 Posted October 18, 2008 ID:31335 Share Posted October 18, 2008 For users who don't read this forum will not know to reinstall when updating, it should stay.If they want us to uninstall and re-install, it should be noted before we do the update. Then after we uninstall, we re-install from the download page. Does anyone think that we should install the update, uninstall, and then reinstall? Link to post Share on other sites More sharing options...
yardbird Posted October 18, 2008 ID:31373 Share Posted October 18, 2008 thanks for the reply Marcin all's Well Link to post Share on other sites More sharing options...
puetzi Posted October 18, 2008 ID:31375 Share Posted October 18, 2008 I installed 1.29 over 1.28., because I didn't know, that it was necessary to uninstall 1.28 before. Because of the fact, that the online security function (in german "Schutzmodul") was not startable, I uninstalled 1.29, rebooted the system and installed 1.29 again. Everything seemed to be ok. But when trying to activate the Security Module: same effect as before. Error message "[Create Service] Die Ausf Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 18, 2008 Root Admin ID:31381 Share Posted October 18, 2008 Is your Windows XP x86 32 Bit or x64 64 Bit ?The Protection Module will not currently load on a 64 Bit system. Link to post Share on other sites More sharing options...
Night_Raven Posted October 18, 2008 ID:31388 Share Posted October 18, 2008 Uninstalled 1.28 and installed 1.29 (without rebooting inbetween) and everything is running just fine. Link to post Share on other sites More sharing options...
puetzi Posted October 18, 2008 ID:31390 Share Posted October 18, 2008 @AdvancedSetup:I'm using a System with Win XP 32bit SP3 (Security-SW: Zonealarm pro, Malwarebytes, Spybot S&D, Avira Antivir, Norton AntiBot)btw: with the prev. releases of MalwareBytes there were no problems with the online security module Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 18, 2008 Root Admin ID:31392 Share Posted October 18, 2008 Curious if one of your AV or other Protection applications are preventing the removal of the old system driver. Hopefully one of the Dev guys can help you out with this further tomorrow. Link to post Share on other sites More sharing options...
lordpake Posted October 18, 2008 ID:31401 Share Posted October 18, 2008 If they want us to uninstall and re-install, it should be noted before we do the update. Then after we uninstall, we re-install from the download page. Does anyone think that we should install the update, uninstall, and then reinstall? I do think this is a bit odd approach. I too got the updated version when I ran the updater, didn't even know about a possible need to do a clean re-install.So what I got was an application that took nearly twice the normal time to do a Quick Scan and that otherwise also acted sluggishly.After that I naturally browsed around here and found out about the suggestion to remove older version. Which I did, and after reboot I got the oddest error msg ever, "C:\Program Not Found" or something similar.After installing v1.29 from scratch I seem to be back to normal.It seems odd to me that the buil-in updater can and will push newer versions to users when suggested approach is to remove older version first. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 18, 2008 Root Admin ID:31402 Share Posted October 18, 2008 Are you using the PAID version with the Protection module? I'm guessing here but I think that the protection module change is part of the issue and users that don't have the PAID version won't have that module running.But... I'm sure Marcin will respond some time tomorrow and provide further information. Link to post Share on other sites More sharing options...
exile360 Posted October 18, 2008 ID:31405 Share Posted October 18, 2008 I do think this is a bit odd approach. I too got the updated version when I ran the updater, didn't even know about a possible need to do a clean re-install.So what I got was an application that took nearly twice the normal time to do a Quick Scan and that otherwise also acted sluggishly.After that I naturally browsed around here and found out about the suggestion to remove older version. Which I did, and after reboot I got the oddest error msg ever, "C:\Program Not Found" or something similar.After installing v1.29 from scratch I seem to be back to normal.It seems odd to me that the buil-in updater can and will push newer versions to users when suggested approach is to remove older version first.Regarding that error message, immediately after installation of version 1.29, it adds a Runonce entry in the registry for "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent, but when you removed MBAM 1.29 before rebooting, and then rebooted, the program was no longer in the folder but the reg key remained. As far as the built in updater goes, I fully agree, it should at least simply download it for you to a location like your desktop and not auto-install, at least in this instance, so there are no issues with the update. Link to post Share on other sites More sharing options...
lordpake Posted October 18, 2008 ID:31407 Share Posted October 18, 2008 Regarding that error message, immediately after installation of version 1.29, it adds a Runonce entry in the registry for "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent, but when you removed MBAM 1.29 before rebooting, and then rebooted, the program was no longer in the folder but the reg key remained.Thx for the explanation. That actually makes sense, especially since when I re-installed I had Scotty running, just in case to notice any strange additions to autoruns for example, it did bark about said Runonce entry I just didn't manage to come up with that line of thought myself. Link to post Share on other sites More sharing options...
blackmirror Posted October 18, 2008 ID:31410 Share Posted October 18, 2008 reinstalled again and got this error Link to post Share on other sites More sharing options...
Einstein Posted October 18, 2008 ID:31433 Share Posted October 18, 2008 Installed without problems.I run a fast scan in a Windows Vista and this is the result:Malwarebytes' Anti-Malware 1.29Vers Link to post Share on other sites More sharing options...
blackmirror Posted October 19, 2008 ID:31488 Share Posted October 19, 2008 I used revo uninstaller and removed all traces then reinstalled and fingers crossed all seems to be working again however it is not showing in my sys tray Link to post Share on other sites More sharing options...
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