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MBAM_ERROR_UPDATING(12007, 0, WinHttpSendRequest), Cant update program

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I have read and tried most if not all of the suggestions on the forum.

At the moment I have a PC with a clean XP Pro SP3 installation, nothing else installed, not even drivers (Only USB network connection driver)

It connects fine to the internet using IE. There is no other security installed.

Malwarebytes installs fine but will not update, giving the error message: MBAM_ERROR_UPDATING(12007, 0, WinHttpSendRequest), Cant update program.

I would appreciate any suggestions.


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Hi -

This is for XP units with a 12007 problem - your router needs a reset and may be infected -

You may want to print or write these directions or copy/paste to notepad as you will disconnect from the internet for a while -

Your router should be connected to the computer (Ethernet cable not Wireless) during this process -

1. Very important: First disconnect your computer from the internet.

2. Router Reset: Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).

3. Reset the IP/DNS settings of your interent connection:

  • Go to Start -> Control Panel -> Double click on Network Connections.
  • Right click on your default connection (usually Local Area Connection or Wireless Network Connection) and select Properties.
  • Select the General tab.
  • Double click on Internet Protocol (TCP/IP).
    ?Under General tab:
  • Select "Obtain an IP address automatically".
  • Select "Obtain DNS server address automatically".
  • Click OK twice to save the settings.
  • Reboot if you had to change any setting.

4. Flush the DNS cache:

  • Click the Start logo in the bottom left corner of the screen
  • Click on Run or press Windows Logo+R
  • In the command window copy/paste the following:
    ipconfig /flushdns

  • Then hit enter.
  • Exit the command window.

5. Reconnect: Once you have followed all the above steps you can reconnect your computer to the internet.

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