Jump to content

Spyware


kcasillas
 Share

Recommended Posts

Hey I don't know much about all this stuff. If I download this software will it remove spyware? Is it only for viruses? On my laptop, the wallpaper turned black with red letters that said "You have been infected with spyware," (something along those lines). So I restarted the laptop and I got a message that said that it had been infected with a worm. There was also this small icon that looked like a shield that told me to download an antivirus, which unfortunately I downloaded.

Link to post
Share on other sites

Hello kcasillas

Welcome to Malwarebytes.

You are infected with spyware.

=====================

  • Download OTL to your desktop.
  • Double click on OTL to run it.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

====================

Please download Rootkit Unhooker and save it to your desktop.

  • Note since it is in rar format and if you do not have anyhting that will open it then you can download 7 zip and use it to extract the data it can be found
here:
Right click on the .rar file and choose extract files.
Double-click RKUnhookerLE.exe to run it.
Click the Report tab, then click Scan
Check Drivers, Stealth Code, Files, and Code Hooks
Uncheck the rest, then click OK
When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
Wait till the scanner has finished then go File > Save Report
Save the report somewhere you can find it, typically your desktop. Click Close
Copy the entire contents of the report and paste it in your next reply.

Note - You may get this warning it is ok, just ignore it."Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

Link to post
Share on other sites

  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.