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All programs requiring internet to start wont start


barBEARian

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So, all my programs that need internet access to work refuse to open and say I don't have internet acces. Like Steam, Opera, Minecraft, League of Legends, and Google Chrome. but strangly enough, Internet explorer works fine. I've scanned my computer several times and reset my router a few too but it still won't work. and help would be greatly appreciated.

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Hi barBEARian -

Is there any reason why you will not use I.E. instead of Chrome or Opera ??

Please list your Operating system (XP Vista Win7) also any antivirus and firewall programs installed -

You can try this first ---

  • Open Internet Explorer
  • Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browser
  • Click on Tools at the top and select Internet Options
  • Note: If you do not see Tools, press the Alt key on your keyboard and it will show up
  • Click on the Connections tab
  • Click on the LAN settings button
  • Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it
  • Click on the OK button to close the Local Area Network (LAN) Settings window
  • Click on the OK button to close the Internet Options window
  • Use this diagram as a guide

Disable Internet Explorer Proxy Settings and Reset TCP/IP

It is very important that these steps be carried out exactly as shown otherwise the fix will not work.

If you have any questions please ask before moving on.

  • Please start Notepad and using your mouse make sure you select and copy all the information below in the Code box into your new document.
  • Then save the file as "fixme.bat" to your Desktop - The .bat extension is important
  • In the drop down box for Save as type: make sure you select All Files (*.*) and keep the quotes on the name as well. Then close the new file.
    @ECHO OFF
    reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyServer /f
    reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyOverride /f
    reg add "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyEnable /t REG_DWORD /d 0 /f
    reg add "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f
    netsh int ip reset resetlog.txt


  • On Windows XP you can double-click the file to run it.
  • On Vista/Win7 you need to Right click the file and choose Run as administrator to run it. With User Account Control on it should ask permission to run it. Click Yes
  • This will flash a black DOS box very quickly and go away, this is normal.
  • Restart your computer now.
  • Launch Internet Explorer and see if you can connect to the Internet.

Thank You -

EDIT - Just an idea that may help -

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Hello barBEARian: :)

Are you using a router to connect to Internet? If the answer is yes then kindly connect your system directly with modem via Ethernet cable and check if you could gain access to Internet. Please post back using MXyBj.png button, someone will help you regarding resetting router to factory default

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Hi -

Just another quick idea -

Go to Start > Control Panel > Programs and Features - Uninstall Chrome and Opera , then use Disk-check and download them again -

There may be a corrupted file or 2 in there -

Now please try running a FULL disk check on the drive and see if that helps.

This is for Vista and also is valid for Windows 7 - Items 1 or 2 in this list seem to be the best -

Close all open programs and then reboot as per the instructions below -

How to Run Check Disk at Startup in Vista or Windows 7

Basically you need to start an Administrative/Elevated DOS prompt and the run

CHKDSK C: /R

Tell it yes to run it on reboot and then reboot and let it check the drive.

How to Run Check Disk at Startup in Vista

Basically you need to start an Administrative/Elevated DOS prompt and the run

CHKDSK C: /R

Tell it yes to run it on reboot and then reboot and let it check the drive.

Thank You -

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Hi barBEARian -

As this is not returning any results , please follow the advice below so the experts can get running logs on the problem - -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow ->What do I do now? , skipping any steps you are unable to complete.

The next step is post a ->New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :)

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