Please Help! Update Problem

[phrontistery]

I got sent to this forum so hopefully I am in the right place this time.

The computer I am trying to fix got the System Tool 2011 virus.

I follow the steps that I have seen on this site and various other sites to remove it, but every time I try to do the update of Malwarebytes Anti-Malware it gets about half way and I get a blue screen, forcing me to power down the computer.

Please Help! Trying to get fixed tonight!

The computer I am using is running Windows XP if that helps, I don't really know much else or what you guys might need to know.

Thanks in advance!

[Maniac]

Hello phrontistery! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

• The process of cleaning your system may take some time, so please be patient.
  
• Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  
• Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  
• Instructions that I give are for your system only!
  
• If you don't know or can't understand something please ask.
  
• Do not install or uninstall any software or hardware, while work on.
  
• Keep me informed about any changes.
  

Download DDS and save it to your desktop from here or here or here.

Double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
     
  2. Attach.txt
     

  [*]Save both reports to your desktop. Post them back to your topic.