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Windows cannot load user's profile


ralph55

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when trying to log on to PC the following messages appears:

Value creation failed at line 599. click Ok & get:

windows cannot load user's profile but has logged on with a default profile for system

DETAIL: Insufficient system resources to complete the requested services

Click OK and get

Copy of Windows must be activated with microsoft before you can logon. Do you want to activate widows now?

Click on yes get:

A problem is preventing windows from accurately checking the license for this computer

I boot up in safe mode. Created a new profile and get same messages.

Got any ideas?

Little more info, I few weeks ago I had virus problems that I thought was taken care of.

Topic here: http://forums.malwarebytes.org/index.php?s...c=65811&hl=

Also this is not my PC. I am helping my mother in law.

She said things were fine until yesterday when the messages above appeared.

Don't know if this is a PC problem or a Virus.

This is a dell dimension 4800, running windows XP Home edition, Service Pack 3

Any help appreciated.

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I ran a quick scan of MB. Log posted below.

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 5122

Windows 5.1.2600 Service Pack 3 (Safe Mode)

Internet Explorer 7.0.5730.11

11/15/2010 7:39:01 PM

mbam-log-2010-11-15 (19-39-01).txt

Scan type: Quick scan

Objects scanned: 167920

Time elapsed: 7 minute(s), 21 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 8

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 3

Files Infected: 4

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\funwebproductsinstaller.start (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\funwebproductsinstaller.start.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{1d4db7d1-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{1d4db7d3-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Typelib\{1d4db7d0-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.

C:\Program Files\FunWebProducts\Installr (Adware.MyWebSearch) -> Quarantined and deleted successfully.

C:\Program Files\FunWebProducts\Installr\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:

C:\Program Files\FunWebProducts\Installr\1.bin\F3EZSETP.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.

C:\Documents and Settings\Helen\Local Settings\Temporary Internet Files\Content.IE5\7L6G3U13\MyFunCards[1].exe (PUP.FunWebProducts) -> Quarantined and deleted successfully.

C:\Program Files\FunWebProducts\Installr\1.bin\F3PLUGIN.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.

C:\Program Files\FunWebProducts\Installr\1.bin\NPFUNWEB.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.

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I was in PM with an expert his words: Something is going on with either his services configuration or his user profile. It could even be registry corruption, but either way, and expert should handle it and make sure he's not infected.

Let me give you the instructions to go back to the Malware Removal Forum, use your 1st post as a New topic, Sorry about a new infection

Please read the following so that you can begin the cleaning process:

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  • After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  • One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • Please refrain from making any further changes to your computer (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE: Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
      Or
    • You may send a Private Message to a Moderator asking for assistance.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.

Please be patient, someone will assist you as soon as it is possible.

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