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MBAM in normal mode blocks with appearance sand glass


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I butt against a problem relating to MalwareBytes under Windows XP

The analysis of malwareBytes in mode without failure functions well.

On the other hand as soon as I launch it in normal mode a sand glass appears and the analysis is blocked.

That you it and or that does without peut' it to come please

In waiting to read you and by thanking you by advance

Sincere greetings

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Not, I want to say that the person that I help in disinfection can launch MBAM in mode without failure, and there the analysis is done well completely

By tale there if it launches an analysis with MBAM in normal mode the analysis is blocked and a sand glass appears in time that cursor

Thus in short impossible to make an analysis supplements with MBAM in normal mode

Thank you in advance of your Opinion on this subject

As an information this Net surfer does not have that 770 Mg of memory in is this cause

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Good evening,

As asked:

Web browser

MSIE: Internet Explorer v8.0.6001.18702

MFIE: Mozilla Firefox (3.6.10)

---\ \ System Information

Platform: Microsoft Windows XP (5.1.2600) Service Pack 3

Processor: x86 Family 6 Model 6 Stepping 2, AuthenticAMD

Operating System: 32 Bits

Total RAM: 767 MB (31% free)

Antivir d' Avast

Thank you for your assistance

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Hello ENEE:

Having more than one installed antivirus will seriously degrade performance and security. Please keep either Avira OR avast and uninstall the other one (very important)

Please also add following exclusions in your installed antivirus for MBAM

  • Windows XP 32-bit
  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
  • C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\mbamswissarmy.sys

Should you have any other question(s) please post back using MXyBj.png button

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